Excellent
Clear concise information regarding the trip
And prompt response to email queries
Riviera Travel
Riviera Travel
3 months ago
Thank you for taking the time to leave us such a wonderful review. We are delighted to hear that you found our information clear and concise, and that our email responses were prompt. We strive to provide excellent service to all our customers and are pleased we met your expectations.
Product reviews
Riviera Travel
Riviera Travel
3 months ago
Thank you for taking the time to share your feedback on your Douro, Porto & Salamanca River Cruise. We are delighted to hear that you enjoyed a lovely trip with plenty of relaxation time and appreciated the beautiful Douro Valley scenery. It's wonderful to know that you found the food and service to be excellent. We are also pleased you enjoyed the extension in Porto. We appreciate you sharing your thoughts on the walking tour in Porto and will certainly take this on board.
Thank you for your wonderful review of our Classic Sicily for Solo Travellers tour. We are delighted to hear that you had such a memorable experience, enjoying the rich history, architecture, and culture of Sicily. It's fantastic to know that the hotels, your tour manager, coach driver, and the weather all contributed to making this a trip of a lifetime for you.
Dyddiad y pryniant: 03/07/2026
0
Rhannwch
BA
Barbara
Dilyswyd gan Feefo
GBR
3 months ago
What Barbara said about Riviera Travel:
Exceptional!
Riviera Travel
Riviera Travel
3 months ago
Thank you for your 5 star review.
Product reviews
Riviera Travel
Riviera Travel
3 months ago
We're delighted to hear that you thought this trip was excellent. We look forward to welcoming you again in the future.
The service we received throughout was excellent. I couldn’t fault the crew on board - in particular the bar staff and restaurant team were brilliant.🤩
Riviera Travel
Riviera Travel
3 months ago
Thank you for rating our customer service 5/5.
Product reviews
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Riviera Travel
Riviera Travel
3 months ago
Thank you for taking the time to share your feedback. We're delighted to learn that this river cruise aligned with your expectations and you would recommend it to others.
Crew were amazing and attentive , good boat and trip was just perfect
Sitting in the plunge pool with a gin Playing games and cards with my adult children and singing and Dan inv in the evening....
We're pleased to learn that on whole you thought our customer service was very good.
Product reviews
Riviera Travel
Riviera Travel
3 months ago
Thank you for taking the time to share your comments on your recent cruise with us. As we're always striving to enhance our guests' experiences, your comments have been shared with the appropriate departments at head office for review.
It was easy to book via the phone and easy to use the website. The staff on the phone lines and the tour manager were helpful and knowledgeable..
Riviera Travel
Riviera Travel
3 months ago
We are delighted to hear that your booking experience over the phone and on our website was easy. It's also wonderful to know that our staff and tour manager were helpful and knowledgeable during your trip. We truly appreciate you sharing your positive feedback.
Product reviews
Riviera Travel
Riviera Travel
3 months ago
We are delighted to hear you had such an excellent holiday and that you were able to visit beautiful places and enjoy the hotel pool. It's wonderful to know that our tour manager provided such excellent support throughout your trip, ensuring everyone felt included. We appreciate you sharing your positive experience.
Exceptional service from Riviera Travel from start to finish.
An efficient booking experience, information pack received in advance and holiday itself well managed throughout.
Riviera Travel
Riviera Travel
3 months ago
Thank you for your wonderful feedback! We are delighted to hear that you had an exceptional experience with Riviera Travel, from the efficient booking process and the timely information pack to the well-managed holiday itself. We truly appreciate you sharing your positive experience.
Product reviews
Riviera Travel
Riviera Travel
3 months ago
It's wonderful to hear that you had such a fabulous holiday with us on the Medieval Germany River Cruise! We're delighted that you found the ship to be lovely and comfortable, and that the air conditioning was a welcome feature during the high temperatures. It's fantastic to know that you enjoyed the amazing food and that our crew's helpfulness and attentiveness made your experience even better. We appreciate your kind words about Gemma's dedication to ensuring everyone had a good time. We're glad the tours were interesting and informative for you. We understand your comment about the sun deck and appreciate your understanding given the conditions. We're so pleased you loved it!
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