Always easy to book on line but helpful and easy to contact by phone.
Coach drivers are excellent and very courteous and seats for the theatre are always good
Lyndsay
Richmonds
6 years ago
Thank you for your lovely feedback. It is great to hear that you find our booking process online and by phone easy and that our drivers are always excellent and courteous. We will pass on your compliments to the drivers and wider team.
Product reviews
Dyddiad y pryniant: 14/08/2018
0
Rhannwch
MO
Mr Owen
Dilyswyd gan Feefo
7 years ago
What Mr Owen said about Richmonds:
Booking online was simple and, when circumstances caused us to have to change the attendees this was accomplished without hassle as well.
Lyndsay
Richmonds
6 years ago
Thank you for your feedback. We are pleased to hear that the booking process was easy and that your were able to make amendments easily too.
Product reviews
Dyddiad y pryniant: 05/09/2018
0
Rhannwch
MW
Mrs Weyers
Dilyswyd gan Feefo
Elsenham
7 years ago
What Mrs Weyers said about Richmonds:
Excellent trip as always. Not five stars as change of pickup because of roadworks which I had to contact them about!
Lyndsay
Richmonds
6 years ago
Thank you for your feedback. As soon as we are aware of any impacts to our routes/pick-ups eg roadworks we review all options available to us and then contact our customers to advise them of any changes. I can only assume that at the point of your call, we had yet to be advised of the roadworks. We apologise that you had to contact us regarding a change of pick-up.
Dyddiad y pryniant: 08/08/2018
0
Rhannwch
MW
Mrs Webb
Dilyswyd gan Feefo
Cambridge
7 years ago
What Mrs Webb said about Richmonds:
I have always found the booking service of any trip to be excellent and would always recommend you
Lyndsay
Richmonds
6 years ago
Thank you for your feedback. It is great to hear that you find our booking service to be excellent and that you recommend us. We will pass on your feedback to the team and we look forward to you travelling again with us in the future.
Product reviews
Diane
Richmonds
7 years ago
Dear Wendy
I feel we were let down by the hotel this year, and we have chosen to exclude Bournemouth from our programme in 2019, until another hotel is found which I am satisfied with.
The outbound and return journeys are always kept undefined as traffic on the major routes can be difficult, and it enables us to make changes to keep as close to our planned times as possible.
Thank you for your lovely feedback. We will share your compliments with the driver and wider team. We look forward to you travelling again with us in the future.
Product reviews
Dyddiad y pryniant: 15/09/2018
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
7 years ago
Excellent day out. Well organized with minimal effort on my part. Would thoroughly recommend.
Lyndsay
Richmonds
6 years ago
Thank you for your feedback. We are glad to hear that your had an excellent day out and would recommend us. We will share your compliments with the team.
I found booking on line really easy.when I have had to phone with an enquiry the person has been very helpful.
Lyndsay
Richmonds
6 years ago
Thank you for your feedback. It is great to hear that you find the online booking system easy and that when speaking to the team, you found them helpful. We will share your compliments with them.
Thank you for your feedback. The brochure was indeed delayed and we apologise for this. If you have access to our website you can always keep up to date on there, as we are continually updating our product offering.
Excellent service from this very professional company. We were looked after from the moment we boarded the coach, having been welcomed by our friendly driver who then drove us smoothly to London, to...
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Lyndsay
Richmonds
6 years ago
Thank you so much for such lovely feedback. We are glad to hear that had a wonderful night out at Tina the Musical and felt well looked after. We will pass on your compliments to the driver and whole team.
At Richmond’s we lead our sector with our diverse, modern fleet and qualified, dedicated team of people. Combining traditional courtesy with technology and expertise, we strive to be the coach travel company of choice for business and leisure customers in Cambridgeshire, Hertfordshire, Bedfordshire and Essex by ensuring we provide comfortable, enjoyable and seamless experiences every time.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Richmond’s we lead our sector with our diverse, modern fleet and qualified, dedicated team of people. Combining traditional courtesy with technology and expertise, we strive to be the coach travel company of choice for business and leisure customers in Cambridgeshire, Hertfordshire, Bedfordshire and Essex by ensuring we provide comfortable, enjoyable and seamless experiences every time.