The process was overly complicated, my deposit still hasnt been refunded, and you dont offer any form of online or telephone customer services on Sundays.
Product reviews
emma.stewart@reserveapartments.co.uk
Reserve Apartments
9 years ago
Many thanks for taking the time to post your feedback. I am sorry to hear that you found the process overly complicated, we do work on updating our software as much as we can to make it quick and easy for guests. All damage deposits are refunded 5 working days after check out.
Its great to hear that you found the properties location excellent and that it was furnished to a high standard. The owner is aware of your comments regarding cleanliness and this is being investigated.
Excellent Apartment. Perfect location. Lovely owner. Definitely had a big part making the weekend and more importantly the Stag loved it too.
emma.stewart@reserveapartments.co.uk
Reserve Apartments
8 years ago
Thank you for your positive feedback - its always great to hear when guests have a good experience in our properties, we hope to welcome you back soon.
Excellent apartment with first class customer service. The location was perfect and the views of Arthur's Seat were stunning. We will be back!
emma.stewart@reserveapartments.co.uk
Reserve Apartments
8 years ago
Thank you for your positive feedback - its always great to hear when guests have a good experience in our properties, we hope to welcome you back soon.
Reserve Apartments are specialists in holiday and corporate apartments in Edinburgh & Glasgow. With online availability and price information, it's possible to book our wide range of apartments instantly via our website.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Reserve Apartments are specialists in holiday and corporate apartments in Edinburgh & Glasgow. With online availability and price information, it's possible to book our wide range of apartments instantly via our website.
