How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Adolygiadau REFINA & EIBENSTOCK

Arddangos pob 822 adolygiad

Willis Plastering

Dilyswyd gan Feefo

6 years ago

What Willis Plastering said about REFINA & EIBENSTOCK:

Let me know what is happening with my order instead of making me ring twice to find out. Keep things in stock and let us know before we pay for it

Hanna

REFINA & EIBENSTOCK

6 years ago

Thank you for your feedback. Sorry to hear that you have had problems with our service. We do try and keep the website up to date as much as possible but as orders come through over the phone as well as on the web we cannot always guarantee stock levels. You should have been kept in the know with regards to your order status and please accept my apologies that this did not happen in this case. I will pass your comments on to the sales department

Product reviews

Dyddiad y pryniant: 10/07/2020

D Gately Rendering & Pebbledashing

Dilyswyd gan Feefo

6 years ago

What D Gately Rendering & Pebbledashing said about REFINA & EIBENSTOCK:

great

great! just the job

Hanna

REFINA & EIBENSTOCK

6 years ago

Thank you for your feedback

Dyddiad y pryniant: 13/07/2020

Cwsmer Dibynadwy

Dilyswyd gan Feefo

6 years ago

Trowel gives a great finish. Service excellent.

Ordered Superflex trowel over phone during lockdown. Cycled over to Upton(as my day's exercise) and was met at the door with the item ready to collect. Brilliant!

Hanna

REFINA & EIBENSTOCK

6 years ago

Thank you for your feedback

Product reviews

Dyddiad y pryniant: 11/06/2020

Cwsmer Dibynadwy

Dilyswyd gan Feefo

6 years ago

Effective in removing rust in my fresh water tank

Definitely recommend a quality product.

Hanna

REFINA & EIBENSTOCK

6 years ago

Thank you for your feedback

Dyddiad y pryniant: 16/06/2020

Cwsmer Dibynadwy

Dilyswyd gan Feefo

6 years ago

Really good

Hanna

REFINA & EIBENSTOCK

6 years ago

Thank you for your feedback

Dyddiad y pryniant: 16/06/2020

Carl Bradshaw

Dilyswyd gan Feefo

6 years ago

What Carl Bradshaw said about REFINA & EIBENSTOCK:

👍👍👍👍👍👍👍👍👍👍👍👍

Hanna

REFINA & EIBENSTOCK

6 years ago

Thank you for your feedback

Product reviews

Dyddiad y pryniant: 22/06/2020

CGD Construction & Plastering

Dilyswyd gan Feefo

6 years ago

What CGD Construction & Plastering said about REFINA & EIBENSTOCK:

As always a very good service and prompt delivery, packaged very well considering the shape of the items ordered. My only criticism would be that I ordered a t shirt in a small and as it was a free...

Hanna

REFINA & EIBENSTOCK

6 years ago

Thank you for your feedback. Sorry to hear that there was an error with your freebie t-shirt. We have some new organic t-shirts arriving soon in a range of sizes

Product reviews

Dyddiad y pryniant: 04/06/2020

Cwsmer Dibynadwy

Dilyswyd gan Feefo

6 years ago

Perfect service came quick very happy

Hanna

REFINA & EIBENSTOCK

6 years ago

Thank you for your feedback

Dyddiad y pryniant: 09/06/2020

Radiators Floors & Walls

Dilyswyd gan Feefo

6 years ago

What Radiators Floors & Walls said about REFINA & EIBENSTOCK:

Very good service Would buy in future

Hanna

REFINA & EIBENSTOCK

6 years ago

Thank you for your feedback

Dyddiad y pryniant: 17/07/2020

Cwsmer Dibynadwy

Dilyswyd gan Feefo

6 years ago

Quick and efficient

Efficient service.

Hanna

REFINA & EIBENSTOCK

6 years ago

Thank you for your feedback

Product reviews

Dyddiad y pryniant: 21/07/2020

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Dysgwch fwy am Feefo

REFINA & EIBENSTOCK Adolygiadau

Spatula-rule ergo grip 48" SSMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchQuality tool well made and easy to use.

1m Alloy Handle For Ergo Grip FrameMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchWell made next time I will buy the extending pole though

Superflex 1 trowel 14x5" blueMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchI'm new to plastering and this give a smooth, shiny finish.

Superflex 3 RG trowel 16x5" greyMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrch👍👍👍👍👍👍🎉🎉🎉🎉🎉🎉🎉🎉

Mixing Tub TrolleyMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchVery strong and fits the stated size perfectly. It’s a shame there is no insert for the smaller bucket.

Mixing tub plastic 65ltr blackMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchFor the price it’s a perfect bucket, I would rather pay a little more and have it much more ridged. It’s quite flexible and you have to be careful when it’s full

REFINA mens T shirt LMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchGreat quality T-shirt .....

Spatula-rule roll grip 36" SSMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchQuality product for what we needed it for.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?