The price of my trip went down from $8900 to $7300 and they would not refund the difference. The I went to cancel (I bought extra protection) and so I asked to cancel her trip and they said 50%...
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Customer Service
Redtag.ca
8 months ago
Thank you for taking time to provide a review. We appreciate the frustration you must be feeling seeing the price drop before your departure. Please bear in mind all rates are solely determined by the tour operators. Prices do fluctuate and as you will hopefully concur, this is an area where we have absolutely no control. Please note, the Travel Protection purchased has Terms and Conditions, and depending on when you cancel some or all of the amounts will be held in a future travel credit with the supplier. Please feel confident, we do value your business and assure you of our very best intentions at all times. For any assistance with your reservation please contact our office at 1-866-573-3824
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Rhannwch
MZ
MR JOSEPH ZAMMIT
Dilyswyd gan Feefo
CAN
8 months ago
What MR JOSEPH ZAMMIT said about Redtag.ca:
Great prices and lists of options.
0
Rhannwch
MH
MS RENEE HESS
Dilyswyd gan Feefo
8 months ago
What MS RENEE HESS said about Redtag.ca:
Carla was great at Red Tag
Carla was fantastic!!!! She was really on the ball & always got back to me quickly. Highly recommend:)
0
Rhannwch
MK
MRS CORINNE KLASSEN
Dilyswyd gan Feefo
CAN
8 months ago
What MRS CORINNE KLASSEN said about Redtag.ca:
Booked online
Received confirmation emails quickly
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 months ago
Fast service and accurate
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 months ago
Bad customer service
Very poor, trying to make me upgrade my package to accommodate adding my one month old baby when the room booked sleeps 4 people. Have spent 10 hours+ trying to resolve my issue and went directly to...
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Customer Service
Redtag.ca
8 months ago
Thank you for taking the time to provide a review. We are sorry to hear you experienced any upset with your recent reservation. Please note, we have to abide by the supplier's rules and terms and conditions for any changes or cancellation to the reservation. Please feel confident, we do value your business and assure you of our very best intentions at all times. For any assistance with your reservation please contact our office at 1-866-573-3824.
0
Rhannwch
MS
MS CHELSEA Yvonne SHEEN
Dilyswyd gan Feefo
CAN
8 months ago
0
Rhannwch
DA
DARRYL
Dilyswyd gan Feefo
CAN
8 months ago
What DARRYL said about Redtag.ca:
Great service agents
Cherie the service agent made the process very easy.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
