First of all after waiting on hold for 1 hour I finally spoke to an agent. It took her an hour to change my booking. Then find out there’s a $113 admin charge after having purchased the ring plan. I...
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Customer Service
Redtag.ca
8 months ago
Thank you for taking the time to provide a review. We are sorry to hear you experienced any upset with your recent reservation. Most reservations, once booked, are 100% non-refundable. If the airline permits changes to your reservation they are subjected to penalty fees. The safety ring allows you to change or cancel your trip, with specific Terms & Conditions. Our agency also charges Professional Fees when making a change or cancellation. The fee guideline is provided in our agency Terms & Conditions. Our records show an agent has been in contact with you to assist with your reservation. Please feel confident, we do value your business and assure you of our very best intentions at all times. For any assistance with your reservation please contact our office at 1-866-573-3824
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 months ago
Great price and ease of booking
RedTag provided great price and ease of booking.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 months ago
Had a great experience with Sue!
Helped me get the best deal and information I didn’t know about insurance.
I would definitely use her again.
0
Rhannwch
ML
MRS DIANE LEACH
Dilyswyd gan Feefo
CAN
8 months ago
What MRS DIANE LEACH said about Redtag.ca:
Great customer service
Fast and friendly
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 months ago
The price is reasonab
The price is reasonable. It's very convenient to book a trip on the website and the information feedback is fast.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 months ago
Thank you Red Tag!
I booked my first trip with Red Tag and Silvia Della-Siega was amazing, so helpful, professional, kind, and truly understood what trip I wanted to book.
Thank you Silvia you are 5 star service!
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 months ago
Best deals!
Best deals!
0
Rhannwch
ML
MRS VALERIE LUXTON
Dilyswyd gan Feefo
CAN
8 months ago
What MRS VALERIE LUXTON said about Redtag.ca:
Excellent customer service, very helpful and prompt.
Victoria was very helpful, efficient and pleasant. We had dealt with her for a previous trip and were pleased to speak with her again., we will use Red Tag in the future.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
