I booked with Redtag. It would caution anyone while booking as they use other airlines/packages and you don’t know if you get a free checked bag until you book. I booked a trip to Mexico only to find...
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Customer Service
Redtag.ca
7 months ago
Thank you for taking the time to provide a review as all feedback from our customers is invaluable. Baggage fees, if any, are imposed by the airlines and can change at any time. As the baggage fee is not a mandatory cost included in the reservation it is not incorporated in the pricing of the flight. Please note, it stated in the Mandatory Information prior to confirming your reservation, that your flight with Porter is subject to baggage fees, and for more information on your baggage allowance, to visit Porter's website. Please feel confident, we do value your business and assure you of our very best intentions at all times. For any assistance with your reservation please contact our office at 1-866-573-3824
0
Rhannwch
MB
MR BRUCE
Dilyswyd gan Feefo
CAN
7 months ago
What MR BRUCE said about Redtag.ca:
Best Booking Site
great price, quicktrip and easy to book
0
Rhannwch
MW
MS J WANG
Dilyswyd gan Feefo
CAN
7 months ago
What MS J WANG said about Redtag.ca:
Don't call for issues email instead for quick issue resolution
quick response by the service team to resolve an issue I had with my booking albeit I was on hold for over 90 minutes and decided to email instead and the response was quick.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
7 months ago
booking with Redtag
Karen looked after us very well.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
7 months ago
Sheila is 110% the best
Sheila is always helpful, efficient and very professional. We would not book without her assistance.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
7 months ago
Booked a trip with agent.
2nd time dealing with this agent. I find her to be accurate, friendly and very helpful providing products available.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
7 months ago
Varadero vacation
Great price. Good service for mick in toronto.
0
Rhannwch
MF
MS LINDA Louise FALLS
Dilyswyd gan Feefo
7 months ago
What MS LINDA Louise FALLS said about Redtag.ca:
Very professional, courteous, and efficient service. Thank you very much!
0
Rhannwch
KK
Kevin k
Dilyswyd gan Feefo
CAN
7 months ago
What Kevin k said about Redtag.ca:
Very misleading
Prices were very misleading, price changed once you clicked on booking. it’s like they were luring you in with a low price than once you started booking ia small little box in the top right corner...
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Customer Service
Redtag.ca
7 months ago
Thank you for providing your review. We can appreciate the frustration you must be feeling having the vacation package increase in price during the booking process. We hope you understand that the pricing of travel can be very fluid and all rates and availability are solely determined by the tour operator. Our web site is live and connected directly to the tour operators, airlines, cruise lines and consolidators. The last screen, before the booking is confirmed, is where a third party supplier software accesses live pricing and inventory. Prices do fluctuate and as you will hopefully concur, this is an area where we have absolutely no control. Please feel confident, we do value your business and assure you of our very best intentions at all times. For any assistance with your reservation please contact our office at 1-866-573-3824
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
7 months ago
Great customer service!
First time using redtag and the customer service has been great! Prices are very good too!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
