My on phone experience was super helpful and more efficient than me working online to book my vacay. The agent was very patient and accommodating to my needs.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
7 months ago
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
7 months ago
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
7 months ago
Exceptional Service
Amazing, prompt, and efficient help from the red tag team. I attempted to book a trip, but received an error. They promptly followed up to help resolve the issue (it was me).
0
Rhannwch
MH
MS MIKHALA Danielle RICHARDSON HARVEY
Dilyswyd gan Feefo
CAN
7 months ago
Customer Service
Redtag.ca
7 months ago
Thank you for providing a review. We are committed to providing outstanding service in all areas of our operation. Our records show your reservation was booked with one of our agents. If there is anything we could have done better to receive a 5* rating please let us know at customerservice@redlabelvacations.com. Thank you again as we appreciate you taking the time to share your feedback.
0
Rhannwch
MF
MR FRANCIS Thomas FREEMARK
Dilyswyd gan Feefo
7 months ago
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
7 months ago
Web Version Misleading and Inaccurate
I selected an all inclusive sun vacation including flights. Before I entered payment I called one of your agents to discuss cancelation policy and was informed the flights I selected were not...
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Customer Service
Redtag.ca
7 months ago
Thank you for providing your review. We can appreciate the frustration you must be feeling having the vacation package increase in price during the booking process. We hope you understand that the pricing of travel can be very fluid and all rates and availability are solely determined by the tour operator. Our web site is live and connected directly to the tour operators, airlines, cruise lines and consolidators. The last screen, before the booking is confirmed, is where a third party supplier software accesses live pricing and inventory. Prices do fluctuate and as you will hopefully concur, this is an area where we have absolutely no control. Please feel confident, we do value your business and assure you of our very best intentions at all times. For any assistance with your reservation please contact our office at 1-866-573-3824
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
7 months ago
Vacation booking from the comfort of your home
Used the online app and it was very easy to navigate through and book our vacation. Been using it for decades and never had any issue. Really convenient and easy to book a vacation from your...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
