I booked a hotel stay, read the cancellation terms on the booking page which said 100% refundable till May 1 for a May 5 hotel stay and find out after the fact that you have to pay red tag a fee to...
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Customer Service
Redtag.ca
7 months ago
Thank you for providing feedback on your reservation. We are sorry to hear you encountered any upset. Our agency fees are provided in the Terms & Conditions prior to confirming the reservation, which you must agree to in order to complete the reservation. The agency fees are provided again on the Client Statement. Please feel confident, we do value your business and assure you of our very best intentions at all times. For any assistance with your reservation please contact our office at 1-866-573-3824
0
Rhannwch
MS
MS JACQUELINE SLACK
Dilyswyd gan Feefo
7 months ago
0
Rhannwch
MB
MR FRANCESCO BELLOMO
Dilyswyd gan Feefo
CAN
7 months ago
What MR FRANCESCO BELLOMO said about Redtag.ca:
Useless travel provider.
Will not give you deposit money back or issue a travel credit after a mistake was made. Will not stand behind their customers, no use in using them as a travel provider.
0
Rhannwch
MB
MR FRANCESCO BELLOMO
Dilyswyd gan Feefo
CAN
7 months ago
What MR FRANCESCO BELLOMO said about Redtag.ca:
Ripped off customer.
Useless company, I will never book a flight or vacation with redtag as long as I live and I will go out of my way to make sure my friends and family never use redtag for any travel needs.
Customer Service
Redtag.ca
7 months ago
Thank you for taking the time to provide a review. We are sorry to hear you experienced any upset with your recent reservation. Please feel confident, we do value your business and assure you of our very best intentions at all times.
0
Rhannwch
ML
MR RICHARD Allen Joseph LEFRANCOIS
Dilyswyd gan Feefo
7 months ago
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
7 months ago
Encountered a software issue reserving our trip online & the RedTag Team Sylvana & Karen quickly reached out to provide personal assistance.
0
Rhannwch
MS
MR TERRY STREVENS
Dilyswyd gan Feefo
CAN
7 months ago
What MR TERRY STREVENS said about Redtag.ca:
The service was first class, Shetty did a great job for us. We previously worked with Tamela Bennett but she has passed on . In any event Shetty was great.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
7 months ago
always excellent service, reliable and fast, thank you
0
Rhannwch
MN
MR TOM NIEDERHAUSER
Dilyswyd gan Feefo
CAN
7 months ago
What MR TOM NIEDERHAUSER said about Redtag.ca:
Cherie was very helpful as we were booking for 8 people and some needed ins
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
