Just one thing - perhaps alert passengers who are not familiar with the IOW and Cowes particularly that the passenger ferry is on one side of the river and that if you travel to the wrong side of the...
Come and go to Island about 6 or 7 times a year. Always go by Red Funnel. Staff are always friendly and helpful. Am disabled but staff always more than happy to help and load us first and put us near...
As always - friendly staff, prompt departures.
One small thing, when buying food it can often be the case that by time you are served there are limited tables available as they are taken up by...
Both legs of journey left late, ferry was cold dispute having many layers on!
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Sorry to hear this, hopefully these sailings didn't arrive late and cause you too much inconvenience. It is difficult to keep the ship's warm on cold days during the turn around as the doors to the car decks are left open - we are investigating whether the settings can be changed. In the meantime, thank you for your feedback.
Booking system excellent
Usually travel with a dog who cannot be left in our car so the accommodation on most of your ferries is cold, damp, noisy and frankly thoroughly unpleasant.
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
We agree, we need to make improvements for pet owners - changes are currently being considered so watch this space. In the meantime, thanks for travelling with us.
Now that the Red Jet is back to a full service it's an enjoyable and punctual, if somewhat expensive commute to Southampton. With sufficient space on board I can now arrive at the terminal just as...
Everything fine except fares - exorbitant ! ( no doubt due to having a captive market with no choice except Wight Link ferries, who are just as dear.)
We have an apartment on the Isle of Wight and...
Overall I am satisfied with Red Funnel . Customer service and ease of booking online are very good. However I do think they are very expensive and I find it inconvenient that the winter timetable...
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
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Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.