Still awaiting a telephone call from service reception from 7th July re warranty on my near side door mirror not retracting correctly.
Ali Todd
Ray Chapman Motors
4 days ago
Good morning Mrs H and thank you for your star rating and for bringing this matter to our attention. We can only apologise for this oversight and one of our advisors will be contacting you to book your vehicle in. Kind regards Ray Chapman Motors HUDDERSFIELD - 01484 531362.
Start to finish, kept informed. All work completed.
Ali Todd
Ray Chapman Motors
16 days ago
Good morning Mr N and thank you for taking the time to leave a star rating and much valued feedback on your service. We really appreciate it and look forward to seeing you again in the future. Kind regards Ray Chapman Motors BRADFORD - 01274 802999.
Dyddiad y pryniant: 08/07/2026
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
19 days ago
Excellent.
Ali Todd
Ray Chapman Motors
16 days ago
Good morning Mr B and thank you for taking the time to leave a star rating and much valued feedback, we really appreciate it and look forward to seeing you again in the future. Kind regards Ray Chapman Motors BRADFORD - 01274 802999.
Car serviced while I waited.
Nice place friendly staff.
Ali Todd
Ray Chapman Motors
16 days ago
Good morning Mr H and thank you for taking the time to leave a star rating and much valued feedback on your service and for a special mention to Derek. I shall certainly pass on your comments - Derek will be delighted and we look forward to seeing you again in the future. Kind regards Ray Chapman Motors BRADFORD - 01274 802999.
Dyddiad y pryniant: 06/07/2026
0
Rhannwch
MM
Mr Jonathan Moss
Dilyswyd gan Feefo
GBR
22 days ago
What Mr Jonathan Moss said about Ray Chapman Motors:
Extremely average at best - it was good that I managed to get booked in to get the battery recall issue fixed after waiting months and only after a robust conversation in the dealership - repair...
Delighted with the service from Bradford branch. Disappointed that Huddersfield couldn’t fit me in for a month!
I would recommend avoiding the rude service person at Huddersfield.
Huddersfield 1 *
...
Read more
Ali Todd
Ray Chapman Motors
2 days ago
Good morning Mr S and thank you for sharing your feedback with us. We are thrilled to hear that you were delighted with the 5-star service you received at our Bradford branch. However, we are very sorry to hear about your experience at Huddersfield. As you can appreciate we are extremely busy with service bookings during this period however, more importantly, the attitude of our team member are not up to the standards we strive for. We take customer service very seriously and will be addressing this internally with the Huddersfield team. We hope you’ll give us another chance to provide you with a consistent 5-star experience across all our locations in the future. Kind regards Ray Chapman Motors Volvo BRADFORD/HUDDERSFIELD.
Dyddiad y pryniant: 13/07/2026
0
Rhannwch
MF
Mr Tim Ferrari
Dilyswyd gan Feefo
GBR
22 days ago
What Mr Tim Ferrari said about Ray Chapman Motors:
Good afternoon Mr F and thank you for taking the time to leave a star rating and much valued feedback on your recent diagnostic and work carried out, we really appreciate it and look forward to seeing you and your Volvo again in the future and hopefully gaining the extra star. Kind regards Ray Chapman Motors HUDDERSFIELD - 01484 531362.
Dyddiad y pryniant: 17/07/2026
0
Rhannwch
MW
Mrs Sharon Wright
Dilyswyd gan Feefo
GBR
23 days ago
What Mrs Sharon Wright said about Ray Chapman Motors:
Everything was excellent, Derek and Neil were fantastic and couldn't have been more helpful
Ali Todd
Ray Chapman Motors
16 days ago
Good morning Mrs W and thank you so much for leaving us a 5 star review. We’re thrilled to hear that you found our service excellent, your kind words mean a lot to us, and I shall be sure to share them with Neil and Derek. If there’s anything else we can do for you in the future, please don’t hesitate to give us a call. We look forward to welcoming you back when the time arises. Kind regards, Ray Chapman Motors BRADFORD - 01274 802999.
Dyddiad y pryniant: 15/07/2026
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
23 days ago
Ali Todd
Ray Chapman Motors
15 days ago
Good afternoon and thank you for taking the time to leave a 5 star review, we really appreciate it and look forward to seeing you again in the future. Kind regards Ray Chapman Motors Volvo YORK - 01904 789789.
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.