Excellent service, nothing was too much trouble. First rambling holiday to be taken on my own and felt reassured after talking at length to Bill at the booking office.
I would say that as we contacted the company initially by phone it was very slightly haphazard. In the first phone call on a Saturday the agent was cut off on the call. She later last a message that...
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Ramblers Worldwide Holidays
Ramblers Worldwide Holidays
10 years ago
Thank you for your feedback. It is disappointing to hear that there were some issues when making your booking. We are sorry that initial communications were poor and we are looking into this matter. We pride ourselves on our high standards of customer service and are concerned this was not your experience.
We very much look forward to welcoming you on your forthcoming holiday and trust you will enjoy visiting the Canary Islands.
Julie Pinnell
Customer Relations Controller
the cabin i requested was marked as "Subject to Confirmation" and as promised the reservation staff got back to me within the 3 working days - so, so far so good
The member of staff I dealt to book my holiday was professional, friendly and knowledgeable. He gave me confidence to book the holiday as he was patient, interested and understanding.
The holiday...
The person I spoke to, Bill, was very knowledgeable about the particular cruise ship, which was extremely helpful. He was very efficient and friendly throughout
Ramblers Worldwide Holidays have been providing great value walking holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Ramblers Worldwide Holidays have been providing great value walking holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.
