How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Adolygiadau Ramble Worldwide

Arddangos pob 9,088 adolygiad

Cwsmer Dibynadwy

11 years ago

As usual, the booking worked out fine. What I didn't realise until I received the…

As usual, the booking worked out fine. What I didn't realise until I received the paperwork this morning is that we have some points built up from previous trips which presumably could be discounted...

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thank you for your feedback. We see that you have now nominated your walking group, and West Essex Ramblers will receive £20 as a result. Your Loyalty Points have also been redeemed against your booking. Often clients save up their points to use in the future, so we do not automatically add them to the booking. We hope you have a wonderful holiday in July. Julie Pinnell Customer Relations Controller

Dyddiad y pryniant: 11/01/2015

Cwsmer Dibynadwy

11 years ago

More than helpful response and the person was very knowledgeable.

Dyddiad y pryniant: 07/01/2015

Cwsmer Dibynadwy

11 years ago

Very helpful.

Dyddiad y pryniant: 07/01/2015

Cwsmer Dibynadwy

11 years ago

you staff have been invariable polite, efficient and helpful.

Dyddiad y pryniant: 07/01/2015

Cwsmer Dibynadwy

11 years ago

I like Ramblers holidays a lot. I am disappointed however to have twice booked the Lycian…

I like Ramblers holidays a lot. I am disappointed however to have twice booked the Lycian Way and the holiday has been cancelled twice. Perhaps Ramblers offer too many options of dates which may be...

Dyddiad y pryniant: 09/01/2015

Cwsmer Dibynadwy

11 years ago

My original phone call was answered very quickly and Emma was extremely efficient and dealt…

My original phone call was answered very quickly and Emma was extremely efficient and dealt brilliantly with my query. She said that she would ring back with the answer and did so within the hour....

Dyddiad y pryniant: 08/01/2015

Cwsmer Dibynadwy

11 years ago

helpful polite responses whenever I have phoned to enquire about or book a holiday. always…

helpful polite responses whenever I have phoned to enquire about or book a holiday. always have enjoyed my ramblers holidays and liked the leaders .

Dyddiad y pryniant: 10/01/2015

Cwsmer Dibynadwy

11 years ago

very helpful booking with Bill

Dyddiad y pryniant: 12/01/2015

Cwsmer Dibynadwy

11 years ago

It is a shame that I have to wait a couple of days after booking…

It is a shame that I have to wait a couple of days after booking for the flight I required to be confirmed. This was because I requested to fly from Birmingham and this has to be checked first. I am...

Dyddiad y pryniant: 09/01/2015

Cwsmer Dibynadwy

11 years ago

Web site isn't always running properly, so people have to ring up to check that…

Web site isn't always running properly, so people have to ring up to check that bookings have been accepted - and only paid for once! Organisation generally very good, with plenty of documentation...

Dyddiad y pryniant: 10/01/2015