How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Puronics Adolygiadau | Adolygiadau Gwasanaeth Cwsmeriaid ar gyfer {{merchantUrl}} | Feefo

Cwsmer Dibynadwy

9 years ago

Excellent service by Puronics

Everything done timely and to expectations

Product reviews

Dyddiad y pryniant: 10/10/2016

0

Cwsmer Dibynadwy

9 years ago

The service person who came out was fine. I am just giving you three stars...

The service person who came out was fine. I am just giving you three stars because I think it's ******** that I spent thousands of dollars for this piece of equipment and yet I have to pay $200 ...

Puronics Customer Services

Puronics

9 years ago

Thank you for your feedback!!

We apologize for the inconvenience. The average cost of a filter change is 1/4 of 1 cent per gallon when calculated on the number of gallons of water treated between filter changes. We have notified our General Manager of this issue and it is our understanding that it has been resolved.If you would like to discuss this further, please contact our General Manager, Jeff Atkinson, at 925.456.1605.

Best Regards,

Puronics Customer Service

Product reviews

Puronics Customer Services

Puronics

9 years ago

Thank you for your feedback!!

We apologize for the inconvenience. The average cost of a filter change is 1/4 of 1 cent per gallon when calculated on the number of gallons of water treated between filter changes. We have notified our General Manager of this issue and it is our understanding that it has been resolved.If you would like to discuss this further, please contact our General Manager, Jeff Atkinson, at 925.456.1605.

Best Regards,

Puronics Customer Service

Dyddiad y pryniant: 31/08/2016

0

Cwsmer Dibynadwy

9 years ago

no purchase made on that date

I did not make a purchase from puronics on 10/08/16. I do not know what you are talking about!

Puronics Customer Services

Puronics

9 years ago

Thank you for your feedback. The call was done on 08/10/16, we aren't sure how the numbers were transposed.

Regards,

Puronics Customer Service

Cwsmer Dibynadwy

9 years ago

Thanks for clearing that up. Service call on 8/10/16 was fine

Product reviews

Dyddiad y pryniant: 08/10/2016

0

TC

Trusted Customer

Martinez

9 years ago

What Trusted Customer said about Puronics:

Knowledgable and efficient

The Puronics staff and technicians are always friendly, knowledgeable and efficient. I've had the same pure water system unit for years and with regular maintenance it performs wonderfully.

Product reviews

Dyddiad y pryniant: 19/09/2016

0

Cwsmer Dibynadwy

9 years ago

Not professional service person

The service person is not very professional and complained it's hard to do the service this time because the last service person didn't do a good job last time. He even wanted me to pay extra fees...

Puronics Customer Services

Puronics

9 years ago

Thank you for your feedback!!

We apologize for the inconvenience.

We have notified our General Manager of this issue and it is our understanding that it has been resolved.If you would like to discuss this further, please contact our General Manager, Jeff Atkinson, at 925.456.1605.

Best Regards,

Puronics Customer Service

Product reviews

Puronics Customer Services

Puronics

9 years ago

Thank you for your feedback!!

We apologize for the inconvenience. The average cost of a filter change is 1/4 of 1 cent per gallon when calculated on the number of gallons of water treated between filter changes. We have notified our General Manager of this issue and it is our understanding that it has been resolved.If you would like to discuss this further, please contact our General Manager, Jeff Atkinson, at 925.456.1605.

Best Regards,

Puronics Customer Service

Dyddiad y pryniant: 24/08/2016

0

TC

Trusted Customer

North Royalton, Ohio

9 years ago

What Trusted Customer said about Puronics:

Excellent service by Puronics

Service is excellent, office personnel are great.

Product reviews

Dyddiad y pryniant: 19/09/2016

0

TC

Trusted Customer

Austintown, OH

9 years ago

What Trusted Customer said about Puronics:

Reliable, prompt, competent

The technician was on time and completed his work in about 90 minutes. The only complaint is that I didn't learn until he was leaving that he could have checked my water heater.

Product reviews

Dyddiad y pryniant: 10/04/2016

0

Cwsmer Dibynadwy

9 years ago

Professional

They were professional. Reset our timer. I didn't give a five star because the employee told me I needed salt. I had a bag right there. It would be nice if he offered to put it in for me.

Puronics Customer Services

Puronics

9 years ago

Thank you for your feedback!!

Dyddiad y pryniant: 08/10/2016

0

Puronics Adolygiadau

Your Puronics SystemRhagor o adolygiadau o’r cynnyrch hwn (10)Edrychwch ar wefan y cynnyrch

Your Puronics SystemRhagor o adolygiadau o’r cynnyrch hwn (10)Edrychwch ar wefan y cynnyrch

Your Puronics SystemRhagor o adolygiadau o’r cynnyrch hwn (38)Edrychwch ar wefan y cynnyrchVery satisfied with purchase through Costco. Really like the system.

Your Puronics SystemRhagor o adolygiadau o’r cynnyrch hwn (62)Edrychwch ar wefan y cynnyrchPuronics Rip Customers off!!!

Your Puronics SystemRhagor o adolygiadau o’r cynnyrch hwn (13)Edrychwch ar wefan y cynnyrchthere was no purchase made

Your Puronics SystemRhagor o adolygiadau o’r cynnyrch hwn (2)Edrychwch ar wefan y cynnyrchThe system has been going and going and going well beyond the years I had expected. The water tastes better than many brands of bottled water. My skin and hair feel better/cleaner and I'm able to...Read more

Your Puronics SystemRhagor o adolygiadau o’r cynnyrch hwn (34)Edrychwch ar wefan y cynnyrchThe system has high quality, but routine service fee is expensive.

Your Puronics SystemRhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrch

Your Puronics SystemRhagor o adolygiadau o’r cynnyrch hwn (2)Edrychwch ar wefan y cynnyrch

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?