How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Adolygiadau The Home Insurer

Arddangos pob 3,439 adolygiad

Trusted Customer

Dilyswyd gan Feefo

9 years ago

What Trusted Customer said about The Home Insurer:

Excellent service with great advice from Doug,...saved me over 30% on my liability insurance .. Thank you

Doug Phelan

The Home Insurer

9 years ago

Thanks for the feedback, glad I was able to help. Doug

Cwsmer Dibynadwy

Dilyswyd gan Feefo

9 years ago

Good service, pleasing result so far.

My broker Tom listened to my needs, offered the highest level of cover and it happens to be the lowest price of all the quotes I obtained. More than that, Tom was helpful and his attitude pleasant....

Tom

The Home Insurer

9 years ago

Thank you for your kind comments. Glad we were able to help - Tom

Trusted Customer

Dilyswyd gan Feefo

9 years ago

What Trusted Customer said about The Home Insurer:

Quick and very helpful.

Tom

The Home Insurer

9 years ago

Thank you for your comments - Glad we were able to help - Tom

Trusted Customer

Dilyswyd gan Feefo

9 years ago

What Trusted Customer said about The Home Insurer:

Excellent service; very patient and helpful

Tom

The Home Insurer

9 years ago

Thank you for the kind comment. Glad we were able to help - Tom

Cwsmer Dibynadwy

Dilyswyd gan Feefo

9 years ago

Friendly and helpful

Doug Phelan

The Home Insurer

9 years ago

Thanks for the kind feedback, glad we were able to help. Doug

Cwsmer Dibynadwy

Dilyswyd gan Feefo

9 years ago

Excellent service

Tom sorted me a deal within 10 minutes and was able to get me just the cover I needed for a good price. He was efficient and professional. I had my policy documents within the half hour.

Tom

The Home Insurer

9 years ago

Thank you for you kind comments. Glad I was able to help - Tom

Trusted Customer

Dilyswyd gan Feefo

Taunton

9 years ago

What Trusted Customer said about The Home Insurer:

Met my requirements by providing a suitable product at a competitive price.

Tom

The Home Insurer

9 years ago

Many Thanks for your Comments - I am glad I was able to help. Tom

Trusted Customer

Dilyswyd gan Feefo

9 years ago

What Trusted Customer said about The Home Insurer:

Buildings & Contents Insurance

Doug Phelan was very knowledgeable and professional. Got just the product we needed at a good price . Nothing was too much trouble and contact always prompts

Jason McClean

The Home Insurer

9 years ago

Thank you very much for the kind words and I hope we can help again!

Trusted Customer

Dilyswyd gan Feefo

Dubai

9 years ago

What Trusted Customer said about The Home Insurer:

Did what others couldn't do...

At a point where I was going to give up purchasing my buy-to-let property, Tom Chapman called me and fixed that. Being rejected by so many other insurance companies due to the house being in a flood...

Tom

The Home Insurer

9 years ago

Thanks for your Kind Comments - Glad I help you out. Tom

Cwsmer Dibynadwy

Dilyswyd gan Feefo

9 years ago

Professional and approachable.

Friendly and helpful advisor, answered my questions thoroughly.

Doug Phelan

The Home Insurer

9 years ago

Many thanks for the feedback, delighted to help you. Doug

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Dysgwch fwy am Feefo

The Home Insurer Adolygiadau

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?