How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Adolygiadau Channel Islands Direct

Arddangos pob 2,448 adolygiad

Pierre Le Cras

Dilyswyd gan Feefo

Portsmouth

3 years ago

What Pierre Le Cras said about Channel Islands Direct:

From booking to holiday completion everything went as planned. Friendly and helpful staff

Keith Brackstone

Dilyswyd gan Feefo

3 years ago

Uploaded Media

View all media (3)

What Keith Brackstone said about Channel Islands Direct:

What a Honeymoon!

My wife and I booked 6 days and 5 nights in Jersey as our honeymoon. There were flights and ferry crossings on offer plus numerous hotels. We chose to travel by Condor Ferries from Poole in Dorset...

David Harries

Dilyswyd gan Feefo

Somerset

3 years ago

What David Harries said about Channel Islands Direct:

Everything was as one would hope it would be.- easy boarding of ferry. Cros

Spot on, everything on time.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

3 years ago

Reliable Customer service

Excellent friendly customer service that ensures they offer the right package for your trip to the Channel Islands. Regular emails keeping you updated on everything as well as a concise itinerary for...

Gillian Clarkson

Dilyswyd gan Feefo

3 years ago

What Gillian Clarkson said about Channel Islands Direct:

Easiest way to book a holiday to the Channel island.

I would recommend anyone travelling to the Channel Island to use this service as it’s friendly and efficient. It took one phone call and everything was arranged.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

3 years ago

Great service, good value. Hotel wonderful.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

3 years ago

Questions were answered knowledgeably and speedily. Phone call was returned promptly. Information was clear and unambiguous.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

3 years ago

Basic .Wewere told we would get. “Pack’ on arrival giving us info. About our holiday. This turned out to be one sheet of card with a few numbers on it. What did they mean ? Transfer ok. Rooms fine .

Joanne G

Channel Islands Direct

3 years ago

Thank you for your feedback. The information sheet that you received was your welcome letter and contact telephone numbers if you required assistance during your stay. We do hope that you enjoyed your time in Jersey.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

3 years ago

Fantastic holiday

This was a perfect break and everything went really well. When I telephoned Channel islands Direct it did take me a while to get through sometimes and I emailed instead and received a good response....

Cwsmer Dibynadwy

Dilyswyd gan Feefo

3 years ago

Excellent value with CI Direct, hotel average

CI Direct is excellent value but should update its web booking. Why do you need to phone to confirm?

Joanne G

Channel Islands Direct

3 years ago

Thank you for your feedback. We're glad to hear that you found our Channel Islands Direct platform to offer excellent value. Our website does offer a booking option however, there may be certain situations where we need to confirm additional details with you to ensure the accuracy of your reservation. Our team is always looking for ways to improve our booking process and we will take your comments into consideration.