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Channel Islands Direct Adolygiadau | Adolygiadau Gwasanaeth Cwsmeriaid ar gyfer https://www.feefo.com/reviews/premier-holidays-ltd-ta-channel-islands-direct | Feefo

Arddangos pob 1,933 adolygiad

Ann Ball

Dilyswyd gan Feefo

Cheshire

3 years ago

What Ann Ball said about Channel Islands Direct:

Excellent company

Great company, I have used them many times. They have great offers and are very professional

Peter Ramsdale

Dilyswyd gan Feefo

3 years ago

What Peter Ramsdale said about Channel Islands Direct:

Well organised and a good deal.

Peter Keen

Dilyswyd gan Feefo

3 years ago

What Peter Keen said about Channel Islands Direct:

Long Weekend Away

My birthday break was ruined by delays/changes on both the outward and inward journeys. A straight forward long weekend away ended up with me having to book hotel accommodation before and after the...

Claire

Channel Islands Direct

3 years ago

Thank you for your feedback. We are sorry that your travel arrangements were disrupted. Condor Ferries found it necessary to cancel the scheduled sailing from Poole to Guernsey on the 10th March and the sailing from Guernsey to Poole on the 13th March due to adverse weather conditions. In common with other sea carriers Condor Ferries are limited by law in terms and conditions under which they can sail. We hope you will appreciate that these limitations are set by marine safety agencies in the the interest of passenger safety, which has to be Condor Ferries main priority. If it had been at all possible to allow the sailings to go ahead, they would have been more than happy to do so. We were concerned that during this time you felt stranded. Our records show that we were in contact with you before you left the UK and whilst you were in Guernsey. Our office contact numbers were also provided on your holiday paperwork as well as our Duty Mobile number as we are contactable 24 hours a day. We spoke to Condor Ferries on your behalf and have sent you the Delayed Travel Declaration from them as requested. We would like to assure you that we fully understand it is never pleasant for our clients when their travel arrangements do not operate as scheduled, nevertheless, there are times when factors which are out of everyone's control such as adverse weather conditions make such irregularities unavoidable.

Paul Doherty

Dilyswyd gan Feefo

3 years ago

What Paul Doherty said about Channel Islands Direct:

Everything

Cwsmer Dibynadwy

Dilyswyd gan Feefo

3 years ago

Issue identified with booking CID took ownership and resolved quickly

Claire

Channel Islands Direct

3 years ago

We are pleased that we were able to resolve this matter quickly for you.

Mrs. Robinson

Dilyswyd gan Feefo

West Sussex

3 years ago

What Mrs. Robinson said about Channel Islands Direct:

Channel Islands Direct were excellent at keeping us informed at all stages of our journey. Very helpful and informative.

Paul Gorman

Dilyswyd gan Feefo

3 years ago

What Paul Gorman said about Channel Islands Direct:

Great deal, good price for OGH

Kenneth Warren

Dilyswyd gan Feefo

3 years ago

What Kenneth Warren said about Channel Islands Direct:

Old Govt House worthy of it's 5 star accolade

very friendly and professional service and we had a wonderful holiday in Guernsey thankyou

Cwsmer Dibynadwy

Dilyswyd gan Feefo

3 years ago

Excellent service from Channel Island , great hotel with magnificent food and personal. Only issue was a delay regarding transfer due to late flight. Phoned Channel Islands and they quickly sorted...