How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Channel Islands Direct Adolygiadau | Adolygiadau Gwasanaeth Cwsmeriaid ar gyfer https://www.feefo.com/reviews/premier-holidays-ltd-ta-channel-islands-direct | Feefo

Arddangos pob 1,935 adolygiad

Cwsmer Dibynadwy

Dilyswyd gan Feefo

2 years ago

A Lovely Holiday

The booking process was straightforward. We had to make some changes at an early stage, but they were handled sympathetically. We were sent regular reminders about payment and our forthcoming...

Cwsmer Dibynadwy

Dilyswyd gan Feefo

2 years ago

Excellent service and hotel

Excellent customer service. Hotel was very good - an excellent choice for us.

Rita Slater

Dilyswyd gan Feefo

Shropshire

2 years ago

What Rita Slater said about Channel Islands Direct:

Excellent

Very pleasant to speak to, everything was well organised, ,lovely holiday would definitely recommend.

David Trimble

Dilyswyd gan Feefo

Handforth cheshire

2 years ago

What David Trimble said about Channel Islands Direct:

Amazing

No problems amazing hotel great food

Cwsmer Dibynadwy

Dilyswyd gan Feefo

2 years ago

Excellent service from start to finish

From our initial enquiry to landing back home the holiday was excellent. All information was easy and accurate which helped the holiday run smoothly

Graham Dilly

Dilyswyd gan Feefo

Lancing Sussex

2 years ago

What Graham Dilly said about Channel Islands Direct:

Great . lovely place to go and thank you C I D For all my trips and in the

What can I say brilliant service been travelling for the last 12 years with C D I by plane and ferry to Jersey from Poole . And stayed at the Merton hotel it’s spotless and great food, always...

Kathleen Bradley

Dilyswyd gan Feefo

2 years ago

What Kathleen Bradley said about Channel Islands Direct:

Excellent service very helpful staff. Promptly dealt with booking on the phone as I was having issues on line.

Roy Tyler

Dilyswyd gan Feefo

Birchington

2 years ago

What Roy Tyler said about Channel Islands Direct:

Very good service

Good service with no problems

Cwsmer Dibynadwy

Dilyswyd gan Feefo

2 years ago

Short break to Guernsey

We rang on a freefone number and was able to book the hotel we wanted. The original flight offered was later than we wanted so the agent looked for a more suitable flight for us which only meant...

Malcolm Garner

Dilyswyd gan Feefo

somerset

2 years ago

What Malcolm Garner said about Channel Islands Direct:

Could do better

they could learn to look after their customers by keeping them up to date with changes in ferry times instead of just hoping the ferry would do it Also learn to reply to complaints without trying to...

Claire

Channel Islands Direct

2 years ago

We are sorry that your outbound sailing departed later than scheduled and you were not advised. You raised this with us whilst you were in resort and we responded back to you, however you feel we were not taking responsibility for the lack of information provided. As we explained we passed your contact details onto the service provider so if any such changes occur they should advise you. Please accept our sincere apologies that on this occasion it did not happen and we have addressed this with them. I do hope despite this issue you enjoyed your time in Jersey and thank you for taking the time to bring this matter to our attention.

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Dysgwch fwy am Feefo