We're here to demystify the wonderful spirit that is whisky, because we truly believe that there is a whisky for everyone!
Service
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ratings over the past year
Pour & Sip is no longer an active Feefo customer
Arddangos pob 733 adolygiad
Cwsmer Dibynadwy
5 years ago
Great whiskies, love the video tastings.
Great selection of interesting whiskies, and really enjoyed the guided video tasting.
Very good value for the level of malts being included in the first few sets I’ve seen.
0
Rhannwch
JW
John Webb
5 years ago
What John Webb said about Pour & Sip:
Good service
Very pleased with their service
0
Rhannwch
RO
Rachael Obrien
Cardiff
5 years ago
What Rachael Obrien said about Pour & Sip:
Fantastic gift to any whiskey drinker
I brought this gift for my better half who loves his whiskey
And these pour and sip drams each month are fantastic
Something to look forward to and each box has a great variety
So not only are...
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0
Rhannwch
Cwsmer Dibynadwy
5 years ago
Gift Voucher system poor
Received a gift voucher and had to put credit card details in to claim it. This now shows that I have subscribed for 3 months. Complained and received an email advising that this will not be the case...
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Emma Golds
Pour & Sip
5 years ago
Hi there,
Thanks for leaving a review with us!
I can see that my colleague has cleared this up with yourself via email. As stated, the 3-month subscription will not auto-renew, it would need to be extended manually if this is something you'd like to do! Also, the card details are required for the gift card to be redeemed however no charge is taken as the gift card is equal to the value of the order!
Please feel free to get in touch if there's anything else we can help you with. :)
Kind regards,
Pour & Sip
1
Rhannwch
Cwsmer Dibynadwy
5 years ago
Don’t buy this
The price of the gift card is sent to the gift receiver rather than just sending them a 3 month subscription without the price.
The person who then receives the pre paid gift has to enter their...
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Emma Golds
Pour & Sip
5 years ago
Hi there!
Thank you for taking the time to leave us some feedback!
Unfortunately there is no way around the recipient seeing the gift card value as they are required to place the order through the checkout. Admittedly, this is a limitation of the platform we use!
The recipient would not be charged after the 3-month subscription has ended. It does not auto-renew.
If you'd like to discuss the cancellation of the subscription I'd be more than happy to assist you with this.
Kind regards,
Pour & Sip
1
Rhannwch
JS
James Smith
5 years ago
What James Smith said about Pour & Sip:
Good range of whishies, delivered promptly. I would recommend them
0
Rhannwch
Cwsmer Dibynadwy
5 years ago
Wonderful whisky experience
I love the boxes, the whiskies, and the live tastings are AMAZING. Can’t wait for my next box.
0
Rhannwch
Cwsmer Dibynadwy
5 years ago
I thought it was very confusing service. I brought this as a gift when they went to claim the voucher they had to add card details again so not sure if we have both paid. Not clear what you receive...
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Emma Golds
Pour & Sip
5 years ago
Hi there!
Thank you for taking the time to leave us feedback!
Unfortunately the payment system is from a third-party and we have no control over the system whereby card details are required for gift subscriptions!
You can see here what you would get with a monthly subscription: https://pourandsip.com/collections/subscription-options/products/monthly-whisky-subscription
The drams inside are carefully selected each month.
Kind regards,
Pour & Sip
0
Rhannwch
EP
Eileen Purves
5 years ago
What Eileen Purves said about Pour & Sip:
Very fast response!
I had problems with their website but I made the purchase via a phone call. Unfortunately, the gift email did not arrive BUT when I contacted them by email, they replied and resent the email in about...
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0
Rhannwch
Cwsmer Dibynadwy
5 years ago
Still waiting to resolve issues
I am still waiting to resolve the issues . My husband didn’t receive the voucher. I emailed and they responded immediately. The code they send didn’t work. I emailed again. I was advised how to fill...
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Emma Golds
Pour & Sip
5 years ago
Hi there,
I can see that we have been in contact with you to resolve this issue for you!
Kind regards,
Pour & Sip
Pour & Sip is a monthly subscription service, delivering awesome whiskies hand-picked by passionate experts straight to your door. Whether you’re a seasoned sipper or just starting out on your whisky journey, we can promise you delicious spirits and a full experience that goes beyond just the liquid in the glass.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Pour & Sip is a monthly subscription service, delivering awesome whiskies hand-picked by passionate experts straight to your door. Whether you’re a seasoned sipper or just starting out on your whisky journey, we can promise you delicious spirits and a full experience that goes beyond just the liquid in the glass.