Rude staff. Product was not delivered to given address.
Pool and Spa Warehouse
Pool and Spa Warehouse
12 years ago
Thanks for your review. Unfortunately, Australia Post delivered this to the wrong address even though we gave them the correct details. We apologise for the inconvenience.
Pool & Spa Warehouse Team
Cwsmer Dibynadwy
12 years ago
I was asked to withdraw my poor rating. This perhaps explains why they appear to have good ratings.
Pool and Spa Warehouse
Pool and Spa Warehouse
12 years ago
Can you please let us know who asked you to withdraw your rating as we are unaware of this?
Pool & Spa Warehouse Team
Cwsmer Dibynadwy
12 years ago
It is on the letter asking me to "modify" my rating and the Feefo site.
Replacement filter was sent instead of the whole water filter unit. Have to call to get the correct item which cost me financially as plumber was engaged to install the unit. Correct item was...
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Pool and Spa Warehouse
Pool and Spa Warehouse
12 years ago
Thanks for taking the time to provide feedback. We apologise for the inconvenience and hope that you are enjoying your product.
Pool & Spa Warehouse Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.