How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

PolicyBee Adolygiadau

https://www.policybee.co.uk

EXCEPTIONAL

Service

4.9

/5

Product

0

/5

5

4

3

2

1

320

30

6

0

356

ratings over the past year

Arddangos pob 6,351 adolygiad

OL

Oluwakemi

Dilyswyd gan Feefo

Romford Essex

1 year ago

What Oluwakemi said about PolicyBee:

Efficient and competent staff. Always happy to help with prompt responses.

Dyddiad y pryniant: 23/06/2025

0

DA

David

Dilyswyd gan Feefo

Spalding

1 year ago

What David said about PolicyBee:

Excellent services.

Dyddiad y pryniant: 27/06/2025

0

TR

Tracy

Dilyswyd gan Feefo

Dorset

1 year ago

What Tracy said about PolicyBee:

Recommended insurance and good value

Prompt response to online quote and good customer service talking through what I needed from my insurance. Recommended to me by a friend. Best value amongst competitors.

Dyddiad y pryniant: 16/06/2025

0

PA

Paul

Dilyswyd gan Feefo

Totnes

1 year ago

What Paul said about PolicyBee:

Business insurance

Fast easy to deal with quick to come back with any alterations that needed to be made excellent service

Dyddiad y pryniant: 23/06/2025

0

AL

Alex

Dilyswyd gan Feefo

London

1 year ago

What Alex said about PolicyBee:

Worst customer service, avoid!

Customer service is unexisting and truly appalling. Especially when you're looking for help before a job. I have called their phone lines and they're always down, eventually after 5pm there's an...

PolicyBee

1 year ago

Hello Alessandro, I'm sorry you had trouble getting through to us and for any confusion around your documents. It looks like everything’s been sorted now you’ve spoken to my colleague Lisa on the phone. Although it's unusual, our phone lines must have been very busy at the time you tried to contact us, so thanks for messaging, it's always a helpful option. If there’s anything else you need, please don’t hesitate to let us know. Kind regards, Kerri-Ann Hockley, Director of Customer Service.

Dyddiad y pryniant: 23/06/2025

1

FL

Floreta

Dilyswyd gan Feefo

1 year ago

Dyddiad y pryniant: 23/06/2025

0

SA

Sandra

Dilyswyd gan Feefo

Llaneli

1 year ago

What Sandra said about PolicyBee:

Fantastic

Absolutely brilliant, they actually answered their phones unlike other companies I had tried, they listened and were knowledgeable about their products.

Dyddiad y pryniant: 20/06/2025

0

CR

Cree

Dilyswyd gan Feefo

1 year ago

Dyddiad y pryniant: 15/06/2025

0

SM

Shakia-Mckenzie

Dilyswyd gan Feefo

1 year ago

Dyddiad y pryniant: 18/06/2025

0

AN

Andy

Dilyswyd gan Feefo

1 year ago

Dyddiad y pryniant: 12/06/2025

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Dysgwch fwy am Feefo