How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Adolygiadau Plastic Pipe Shop

Arddangos pob 1,664 adolygiad

Trusted Customer

Wirral

10 years ago

What Trusted Customer said about Plastic Pipe Shop:

Excellent suppliers always delivering within couple of days

Professional. Great value. Speedy delivery.

Cwsmer Dibynadwy

10 years ago

Friendly & Customer focussed

Friendly & Customer focussed, Archie is always a pleasure to deal with

Trusted Customer

Hertfordshire

10 years ago

What Trusted Customer said about Plastic Pipe Shop:

Excellent service. Recommended.

Easy to use website, quick delivery and reasonable prices. What more could you want.

Trusted Customer

Sheffield

10 years ago

What Trusted Customer said about Plastic Pipe Shop:

Plastic Pipe Shop

The item was delivered in a reasonable time and arrived in perfect condition. By the time VAT and shipping charges were added the total price came out at twice the price of the original item which I...

Bob Bawden

Plastic Pipe Shop

10 years ago

Hello and thank you for your feedback. Firstly I am pleased that the item was delivered on time and arrived in perfect condition. I am a little bemused by your other comments with regards the price. The item ordered was a 2m length of clear rigid pipe, which you requested to pay additional delivery for so it could be delivered uncut to a residential address. We are forced to charge this additional amount, as for lengths over 1.5m, Tuffnells are the only carrier that will take it and they charge a surcharge for residential deliveries. This is stated and explained very clearly on the website in multiple locations.

Unfortunately VAT is something that is charged on everything. All our products show prices both excluding and including VAT.

As a company we make no money on carriage or VAT.

We aim to be as open and transparent as possible on our pricing and are always open to suggestion as to how we could make ourselves more so.

Trusted Customer

10 years ago

What Trusted Customer said about Plastic Pipe Shop:

Fast efficient service. I would recommend to anyone.

Trusted Customer

10 years ago

What Trusted Customer said about Plastic Pipe Shop:

Brilliant!

Had everything I needed for my fish tank plumbing. Brilliant, will use again!

Trusted Customer

Thrapston

10 years ago

What Trusted Customer said about Plastic Pipe Shop:

Very good service

Trusted Customer

Skegness

10 years ago

What Trusted Customer said about Plastic Pipe Shop:

Good quality, fast delivery!

Trusted Customer

J & M Belts

10 years ago

What Trusted Customer said about Plastic Pipe Shop:

Professional company excels!

A good technical backup allied to a first class service, the goods arrived next day as promised

Trusted Customer

West Lothian

10 years ago

What Trusted Customer said about Plastic Pipe Shop:

Excellent, will most definately use this supplier again

Great quality items, great delivery and great website, just a pity that pipes are limited to 1.25M long for domestic addresses which happened to my farm delivery. It was OK in this instance as it was...

Bob Bawden

Plastic Pipe Shop

10 years ago

Hello David. Thanks fro the feedback, it's very much appreciated. We used to have a "collect in person" option on the checkout, but for some reason, it caused a lot of confusion, with people from the other end of the UK selecting it! We are always happy for customers to collect. This can be done by either ringing through with your order, or putting a comment on your online order, in which case will refund any carriage. With regards the full 5m lengths, this is a restriction imposed by the carriers. There are only two nationwide carriers that will take full lengths, bot regard themselves as a business to business company and both charge a hefty surcharge for residential properties (as they have to operate 7.5 tonne trucks rather than small vans to cope with the lengths). We do however have an option on the checkout for full lengths to residential addresses by choosing to pay an additional £5.49 carriage. this covers most of the surcharge. With regards to the small tubes of glue, I will take this on board and see if we can source some, so that we can offer it online in future.