First class - the frames arrived very quickly and they were exceptionally well packaged. I would have no hesitation in recommending this very professional company.
Positives: Speedy delivery & good packaging, previously had good experience with company.
Negatives: Shame about the frame quality, lost out on money due to the inflexible returns policy.
Sales Team
Photo Frames & Art
2 years ago
Thank you for your feedback and apologies for the late reply. We were sorry to hear that you were not happy with your frame, it is one of our best sellers. Our return policy is quite standard, we just need you to contact us within 14 days of receiving the item to either request a refund or replacement. If you have any photos of the product could you send them to us at sales@photoframesandart.com and we will issue a refund for you. If we can help further please do not hestitate to contact us at the email address. The PF&A Team x
Our design team are constantly researching upcoming interior trends, releasing new collections throughout the year based upon their finds.We aim to update our website regularly with new items so we always have something on-trend for you.
We take packaging very seriously here at Photo frames & art. After a huge amount of research, we have come up with the perfect packaging to protect your photo frame whilst it's in transit.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Our design team are constantly researching upcoming interior trends, releasing new collections throughout the year based upon their finds.We aim to update our website regularly with new items so we always have something on-trend for you.
We take packaging very seriously here at Photo frames & art. After a huge amount of research, we have come up with the perfect packaging to protect your photo frame whilst it's in transit.