Pharmacy2U offer a convenient and confidential GP consultation service.
Receive prescriptions in the post for your conditions.
Service
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ratings over the past year
Pharmacy2U Online Doctor is no longer an active Feefo customer
Arddangos pob 957 adolygiad
Cwsmer Dibynadwy
5 years ago
Appalling service
You charged me for a prescription you told me you were unable to provide and promised a refund. The refund has not been provided despite several weeks elapsing and chasing numerous times. I will not...
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Asraf
Pharmacy2U Online Doctor
5 years ago
Good Afternoon,
Thank you for your review, having reviewed your account, I can see a member of the support team have tried to help you resolve this.
I will investigate it further and respond to you through the Executive Team inbox, please allow me 24-hours to send you across the details.
Apologies, again for the inconvenience.
Kind Regards,
Ash
1
Rhannwch
Cwsmer Dibynadwy
5 years ago
Great Prices and Super Service
Great Prices ( via Top Cashback ) and Super Quick Service
0
Rhannwch
Cwsmer Dibynadwy
5 years ago
Ordering errors!
Make sure the ordering system updates delivery addresses. This is extremely important when ordering medications. Then if an error occurs please rectify asap without just asking customers to sort out...
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Josh
Pharmacy2U Online Doctor
5 years ago
Good Morning,
Thank you for your review.
I can see that the address information that was specified on the order was the same address that was used for the delivery. Please ensure you input the correct delivery address information when creating your order.
I am very sorry for the inconvenience you have been caused.
Kind regards.
Cwsmer Dibynadwy
5 years ago
Josh - I've been through the 'support' team and got no where. It's obvious that the online system didn't update the delivery address when inputted at time of ordering. This is a system issue that others need to be warned of when ordering medications.
1
Rhannwch
Cwsmer Dibynadwy
5 years ago
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Asraf
Pharmacy2U Online Doctor
5 years ago
Good Afternoon,
Thank you for your review, we use this platform to gather feedback from our patients to see where we can improve our services.
If you are able to provide feedback on how we can increase our score please do let us know at enquiries@pharmacy2u.co.uk (complaints team)
Kind Regards,
Ash
0
Rhannwch
Cwsmer Dibynadwy
5 years ago
Fast Delivery and reliable
Very helpful and delivery is always on time and very quick.
1
Rhannwch
Cwsmer Dibynadwy
5 years ago
Great Service
Quick and efficient service for my complaint and approval of the medication cream I needed. Very pleased, as always!
0
Rhannwch
Cwsmer Dibynadwy
5 years ago
Good service, prompt despatch.
0
Rhannwch
Cwsmer Dibynadwy
5 years ago
Fantastic and thorough consultation
0
Rhannwch
Cwsmer Dibynadwy
5 years ago
Fast, discrete, professional service.
Detailed questions to ensure correct meds, fast efficient and discrete service, makes you feel very confident in what you're getting with back up support.
Pharmacy2U offer a convenient and confidential GP consultation service
Our UK-based GPs review the information you send us and can provide tests and prescriptions to treat your conditions without leaving the house.
Receive a consultation online and advice about your condition, purchase treatment and receive it in the post.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Pharmacy2U offer a convenient and confidential GP consultation service
Our UK-based GPs review the information you send us and can provide tests and prescriptions to treat your conditions without leaving the house.
Receive a consultation online and advice about your condition, purchase treatment and receive it in the post.