I was really perturbed at the persistence in calling and bombarding with mail from this company. I made my decision to insure my pet with them purely on the recommendation from my vet, if he had not...
Petplan have been nothing but helpful! Claims are processed quickly and stress free! Unfortunately I lost my cat a few months ago and even though this was a very difficult and upsetting time for us...
I found the staff at the call centre unhelpful with a poor understanding of the English language. They weren't forthcoming on the various products you had to offer and appeared to be only interested...
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