How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Petplan Adolygiadau

https://www.petplan.co.uk/

EXCEPTIONAL

Service

4.7

/5

Product

4.6

/5

5

4

3

2

1

2,465

301

76

32

83

2,957

ratings over the past year

Arddangos pob 72,212 adolygiad

Cwsmer Dibynadwy

Dilyswyd gan Feefo

13 years ago

Policy set up quickly and efficiently, policy detail was explained well

Dyddiad y pryniant: 12/05/2013

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

13 years ago

Unfair, useless and unhelpful however I am now taking my claim to watchdog who are…

Unfair, useless and unhelpful however I am now taking my claim to watchdog who are very interested in the case

Dyddiad y pryniant: 07/04/2013

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

13 years ago

Easy to use and recommended by my local vet.

Dyddiad y pryniant: 03/05/2013

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

13 years ago

We gave a retired greyhound a home, and 3 weeks later she unfortunately fractured her…

We gave a retired greyhound a home, and 3 weeks later she unfortunately fractured her hock. She came with a month's Petplan insurance. Petplan have been brilliant, and we have happily continued the...