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Adolygiadau Petplan

Arddangos pob 73,064 adolygiad

Hayley

Dilyswyd gan Feefo

GBR

5 days ago

What Hayley said about Petplan:

Excellent service

Never an issue with Petplan. So easy to make a claim. My vet deals direct with them on my behalf and the money is sent back very quickly. I wouldn't use any other company.

Dyddiad y pryniant: 22/10/2026

Cwsmer Dibynadwy

Dilyswyd gan Feefo

5 days ago

Very good service . Always keeping me updated and quick response with payment

Dyddiad y pryniant: 22/10/2026

Chrissie

Dilyswyd gan Feefo

5 days ago

What Chrissie said about Petplan:

Over priced and poorly organised

Most claims that I make I have to chase up and query. If they are then sent back to the claims department it can take two weeks or more before I hear back from them. The errors are usually due to...

Alison

Petplan

4 days ago

Hi, Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand how frustrating it can be when you need to chase updates or query claim decisions. We strive to assess every claim carefully and provide timely responses, and we're sorry if we've fallen short on this occasion. Your comments regarding communication, claim handling and premiums have been noted and will be shared with the relevant teams for review. Thank you for helping us improve. Thanks, Alison - The Customer Service Team

Dyddiad y pryniant: 22/10/2026

Mrs Angela Sharp

Dilyswyd gan Feefo

6 days ago

What Mrs Angela Sharp said about Petplan:

Efficient and sympathetic pet insurance

My previous cat contracted large cell lymphoma and after the excess was paid all other fees for consultations, some pretty sophisticated tests and some serious medicines and care, including at a...

Dyddiad y pryniant: 12/10/2026

Ms M Sanders

Dilyswyd gan Feefo

GBR

6 days ago

What Ms M Sanders said about Petplan:

Quick to act with claim

I made a claim for my cat’s vet treatment. Petplan sorted it all out very quickly with excellent communication during the process. Thank you.

Dyddiad y pryniant: 21/10/2026

Abigail Martin

Dilyswyd gan Feefo

GBR

6 days ago

What Abigail Martin said about Petplan:

Always used petplan for my pets, quick and super helpful when it comes to getting any claims sorted and all stress free which is even better!

Dyddiad y pryniant: 24/10/2026

Miss Rachel Cox

Dilyswyd gan Feefo

GBR

6 days ago

What Miss Rachel Cox said about Petplan:

Stress free claims so you can focus on your pet

Petplan are incredibly helpful and take the stress out of your pet being ill. My cat had a follow up scan for HCM and they made it so easy. The scan was on direct claim to the vets, I was contacted...

Dyddiad y pryniant: 19/10/2026

Miss Roxanne Fearon

Dilyswyd gan Feefo

GBR

6 days ago