The efficiency was very good however the quality could have been better
0
Rhannwch
Cwsmer Dibynadwy
9 years ago
Arrived well packaged and on time.
0
Rhannwch
Cwsmer Dibynadwy
9 years ago
My items were delivered on time
0
Rhannwch
Cwsmer Dibynadwy
9 years ago
Extremely quick delivery and item is perfect
0
Rhannwch
Cwsmer Dibynadwy
9 years ago
Purchased page boy pencil box Awful quality product and awful rude customer service. Pencil box…
Purchased page boy pencil box Awful quality product and awful rude customer service. Pencil box for page boy was really cheap quality and poorly made with the catchment not even in the centre of the...
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Personalised Wedding Gifts
Personalised Wedding Gifts
9 years ago
Thank you for your feedback it is very much appreciated.
I am sorry to hear that you are not pleased with the service received or the item originally purchased.
We do try to ensure that all customers are happy with their experience when purchasing items from personalised gifts shop.
I have taken a look at the correspondence between yourself and the customer support team and I can see that they have issued you with a replacement as advised to do so by yourself.
Therefore a replacement was processed and dispatched as quickly as possible and we also did upgrade the delivery method to speed up the process for the replacement.
We have taken your comments on board and they have been passed to the relevant department.
If I can be any further assistance, please let me know.
Kind regards,
Guiseppe
Personalised Wedding Gifts
Personalised Wedding Gifts
9 years ago
Thank you for your feedback it is very much appreciated.
I am sorry to hear that you are not pleased with the service received or the item originally purchased.
We do try to ensure that all customers are happy with their experience when purchasing items from personalised wedding gifts.
I have taken a look at the correspondence between yourself and the customer support team and I can see that they have issued you with a replacement as advised to do so by yourself.
Therefore a replacement was processed and dispatched as quickly as possible and we also did upgrade the delivery method to speed up the process for the replacement.
We have taken your comments on board and they have been passed to the relevant department.
If I can be any further assistance, please let me know.
Kind regards,
0
Rhannwch
Cwsmer Dibynadwy
9 years ago
Service and delivery was very quick very impressed
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
