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Panasonic UK Adolygiadau | Adolygiadau Gwasanaeth Cwsmeriaid ar gyfer {{merchantUrl}} | Feefo

Arddangos pob 2,291 adolygiad

Neal Wadsworth

Dilyswyd gan Feefo

1 month ago

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 month ago

Good and the product is exactly like I thought it would be.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 month ago

EASY TO ORDER

EXCELLENT

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 month ago

Positive experience

Products packaged well. Arrived promptly. I was able to save 10% on a camera purchase through Panasonic, rather than another popular camera retailer.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 month ago

Customer Service only by phone

Item finally collected after a week although tracking still has out for delivery. Customer service is only available between certain hours and only by telephone. 24 hour shopping requires 24 hour...

Panasonic Customer Care UK

Panasonic UK

1 month ago

Dear customer, Thank you for your feedback. It is indeed true that customers can contact us only within a certain timeframe, 9 to 5 from Monday till Friday and only by phone and chat, however we are currently working on better ways of offering support and hopefully this would offer assistance for a wider timeframe. I am sorry that you could not reach us at certain times however I hope that we were able to assist at the time when you managed to reach us. Should you need any further assistance, do not hesitate to contact us as we could be glad to help. Kind Regards, Panasonic Customer Support team

Ron Kenny

Dilyswyd gan Feefo

GBR

1 month ago

What Ron Kenny said about Panasonic UK:

All Good

Very good, delivered when promised

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 month ago

40mm f2

Ordered the lens from Panasonic. They dispatched it very quickly with accurate tracking information and as they said took two working days to get the lens. The lens arrived nicely packaged without...

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 month ago

Poor delivery service

Goods dispatched quickly but delivery by UPS caused the item to arrive a day late and tracking left a lot to be desired

Gentjan Bala

Dilyswyd gan Feefo

1 month ago

What Gentjan Bala said about Panasonic UK:

I’m waiting for four days to be delivered with DHL IT’S BEEN FOUR DAYS NOW. THE DHL IS RUBBISH WAITINGSO LONG

Panasonic Customer Care UK

Panasonic UK

1 month ago

Dear Customer, Thank you for your feedback and I am sorry to hear about the delay of your delivery. Sometimes, regrettably, unforeseen events can interfere with the delivery which results in unwanted delays and uncertain estimated times of arrival. My colleagues have already gotten in touch with the DHL representatives, and they are currently waiting for a response from them with the time or arrival of the parcel. As soon as they receive the response, they will be back in touch with you with an update. Please accept our apologies for the inconvenience and I trust that the matter will be resolved soon. Kind regards, Panasonic customer support team

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 month ago

Poor customer service and promotion management

I ha no end of problems with both the order and registering the extended warranty. This is a highly inefficient company that has lost control of it's promotions. You will need multiple contacts to...

Panasonic Customer Care UK

Panasonic UK

1 month ago

Dear Customer, Thank you for your feedback and we are sorry to hear about the difficulties you have encountered. Sometimes, technical difficulties can and do occur, however, we always try to remedy them in a timely matter. Due to GDPR regulations, regrettably, we are not allowed to register products on customer's behalf, thus our assistance is limited to offer assistance and guidance. Please accept our apologies for the inconvenience and do let us know what specific problems you have encountered in order for us to further investigate them in case they have not been resolved yet. Kind Regards, Panasonic Customer Support Team

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