Paul Jay responded quickly to the call logged, which required a softphone device added for a user returning from maternity leave which I had not had to do previously. He comprehensively went through...
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Rhannwch
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Dilyswyd gan Feefo
3 years ago
Tomy's attention to verifying what happened was excellent.
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Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
3 years ago
Fixed the issue and sent guidance to allow me to make changes in future.
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Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
3 years ago
Swift attention and delivery.
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Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
3 years ago
Tomy was very helpful to resolve this case, very nice that he followed up with phone calls.
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Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
3 years ago
Issue sorted promptly by Paul Ullmer. Thank you.
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Rhannwch
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Dilyswyd gan Feefo
3 years ago
Really impressed
Resolved issue, polite and very user friendly.
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Rhannwch
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Dilyswyd gan Feefo
3 years ago
Incredibly helpful, maintained excellent judgement & went above and beyond
This review is regarding the customer experience specialist, Tom Emmans. Prior to Tom's involvement with our case, we had unfortunately been receiving a poor quality of customer service with regards...
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Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
3 years ago
Really pleased with his visit.
Nathan was personable, knowledgeable and extremely helpful. He took our Users through the set up and functions and ensured all questions were answered. Thank you.
Opus deliver end-to-end IT and communications solutions to public and private sector organisations across the UK and beyond. Our core specialisms include; collaboration, contact centre, business mobile, IT, and security services as well as digital and document management solutions.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Opus deliver end-to-end IT and communications solutions to public and private sector organisations across the UK and beyond. Our core specialisms include; collaboration, contact centre, business mobile, IT, and security services as well as digital and document management solutions.