Good afternoon,
Thank you for bringing your concerns to our attention. We’re sorry for the disruption you’ve experienced with your order delivery.
Having reviewed our records, we cannot see any further communication from you since the delivery was completed. We’re therefore sorry to hear that you remain dissatisfied with your experience and would welcome the opportunity to understand your concerns in more detail.
A member of our Customer Care Team will be in touch shortly to discuss the issues raised and explore how we can work with you towards a satisfactory resolution.
Thank you for your patience, and we look forward to speaking with you soon.
Kind regards,
Jenny
Online Carpets
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 days ago
N
Customer Services
Online Carpets
8 days ago
Good morning,
Thank you for taking the time to leave your review. We’re sorry to hear that you haven’t been left feeling fully satisfied with your recent experience.
As we haven’t received any communication from you since your order was delivered, we’d welcome the opportunity to better understand what has left you feeling disappointed.
We’re keen to investigate your concerns fully and work with you to resolve any outstanding issues. A member of our Customer Care Team will be in touch shortly to discuss this further.
Kind regards.
Jenny
Online Carpets
0
Rhannwch
LH
Lynn Hanger
Dilyswyd gan Feefo
8 days ago
What Lynn Hanger said about Online Carpets:
Superb carpets amazing quality
Superb first class from order team, delivery and quality
0
Rhannwch
HR
Harry rowbotham
Dilyswyd gan Feefo
8 days ago
What Harry rowbotham said about Online Carpets:
Fantastic
0
Rhannwch
MB
Mark Berrelha
Dilyswyd gan Feefo
GBR
8 days ago
What Mark Berrelha said about Online Carpets:
Great Service Once Again.
0
Rhannwch
SS
Stephen Smith
Dilyswyd gan Feefo
GBR
9 days ago
What Stephen Smith said about Online Carpets:
10 meters of vinyl
Great service and kept up to date regarding my order
0
Rhannwch
MW
Matthew Campbell-Wild
Dilyswyd gan Feefo
GBR
9 days ago
What Matthew Campbell-Wild said about Online Carpets:
Great service. Very straight forward and the carpet was delivered on time.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
9 days ago
Appalling delivery, good carpet
As previous
0
Rhannwch
KE
Kerry
Dilyswyd gan Feefo
GBR
9 days ago
What Kerry said about Online Carpets:
Europa vinyl review
Great service, very quick delivery too. Item as described, pattern as shown. I ordered samples first. Perfect change for the bathroom which was initially carpet.
0
Rhannwch
SW
Sarah Wright
Dilyswyd gan Feefo
GBR
9 days ago
What Sarah Wright said about Online Carpets:
Wont find better
Fast delivery everything exvellent cannot fault anything
Onlinecarpets.co.uk are a flooring supplier who stock a wide range of carpets, underlay, vinyl flooring and laminate flooring to suit a variety of needs.
Once you have read their reviews please visit their site on the link below.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Onlinecarpets.co.uk are a flooring supplier who stock a wide range of carpets, underlay, vinyl flooring and laminate flooring to suit a variety of needs.
Once you have read their reviews please visit their site on the link below.