A little slow on the delivery updates, but arrived within timeframe. Surprised delivery was only one person so I had to help him carry carpet out the van - not sure how this would’ve worked for those...
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0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
3 days ago
Excellent - both company and delivery service
Delivery service was excellent. Driver helped me carry it to our property.
0
Rhannwch
AC
Alison Carpenter
Dilyswyd gan Feefo
GBR
4 days ago
What Alison Carpenter said about Online Carpets:
Quickstep Aloha Bloom from Online Carpets
Reasonably priced. Delivery was quick and on time.
0
Rhannwch
MH
Morag Hay
Dilyswyd gan Feefo
GBR
4 days ago
What Morag Hay said about Online Carpets:
carpet supply
carpet was delivered directly to our fitter as requested
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
4 days ago
Good
Speedy delivery of the actual order. Very slow delivering the samples. Customer service very good on the telephone
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
4 days ago
Excellent
0
Rhannwch
AB
Ann Burns
Dilyswyd gan Feefo
GBR
4 days ago
What Ann Burns said about Online Carpets:
Amazing
I was kept up to date with the progress of my order and was delivered on time as they had said
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
4 days ago
Quality
First class
0
Rhannwch
DS
Debbie Sharpe
Dilyswyd gan Feefo
GBR
5 days ago
What Debbie Sharpe said about Online Carpets:
Won't be buying from here again
Terrible, was told to wait another week after my delivery for lost.
Customer Services
Online Carpets
3 days ago
Hello Debbie,
Thank you for taking the time to share your feedback. We’re sorry for the disappointment and inconvenience caused by your delivery not arriving as expected.
The majority of our deliveries are completed within the expected timescales, although unforeseen circumstances can occasionally cause delays. When you contacted us, we offered to arrange a replacement, but we understand that you chose to proceed with a refund instead.
We appreciate that this was a frustrating experience and regret that we did not meet your expectations on this occasion.
A member of our Customer Care team will be in touch shortly to learn about your experience.
Kind Regards
Suzanne
Online Carpets
0
Rhannwch
IE
Izzy Ejvet
Dilyswyd gan Feefo
GBR
5 days ago
What Izzy Ejvet said about Online Carpets:
Laminate flooring
Great comms, will buy again.
Regular contact made by email from the purchase to the actual delivery.
Onlinecarpets.co.uk are a flooring supplier who stock a wide range of carpets, underlay, vinyl flooring and laminate flooring to suit a variety of needs.
Once you have read their reviews please visit their site on the link below.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Onlinecarpets.co.uk are a flooring supplier who stock a wide range of carpets, underlay, vinyl flooring and laminate flooring to suit a variety of needs.
Once you have read their reviews please visit their site on the link below.