How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Online Carpets Adolygiadau

http://www.onlinecarpets.co.uk/

EXCEPTIONAL

Service

4.8

/5

5

4

3

2

1

2,269

190

49

14

61

2,583

ratings over the past year

Arddangos pob 49,535 adolygiad

Cwsmer Dibynadwy

Dilyswyd gan Feefo

23 days ago

Great company to deal with

Very good. We did order 3 samples but only 2. It was fine as, luckily, one of the 2 was the one we eventually chose. Ordering and delivery were also great. no issues at all.

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

23 days ago

Top marks all round

Excellent service.

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

23 days ago

Small carpet converted to mats

Worked well

0

SH

Stephen hale

Dilyswyd gan Feefo

GBR

23 days ago

What Stephen hale said about Online Carpets:

First class

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

23 days ago

Perfect

0

SC

Sarah Coombes

Dilyswyd gan Feefo

23 days ago

What Sarah Coombes said about Online Carpets:

Have and will only go to online carpets. Good quality, good services. Delivery is quick, carpets are affordable. Always happy people to speak with.

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

24 days ago

Online carpets, the only place I’d buy from going forward

Positive experience

0

EA

Elaine Armstead

Dilyswyd gan Feefo

24 days ago

What Elaine Armstead said about Online Carpets:

Highly recommend

Easy to order.Delivered when stated and kept informed when it would arrive.Good company ,will buy again from this company

0

BW

Becky Warrington

Dilyswyd gan Feefo

24 days ago

What Becky Warrington said about Online Carpets:

Delivered later than expected

Customer Services

Online Carpets

10 days ago

Good morning, Thank you for taking the time to share your feedback regarding your order delivery. Having reviewed your order details, we can see that your order was placed over the weekend on 06/09/2026, with an estimated delivery timescale of 2–5 working days. The latest expected delivery date was therefore 14/09/2026. Our tracking information confirms that your order was successfully delivered on 11/09/2026, within the expected timeframe. We have not received any written correspondence from you since the date of delivery and were therefore unaware of any outstanding concerns. A member of our Customer Care Team will contact you shortly to discuss your experience and clarify whether there are any concerns we can assist you with. Kind regards, Jenny Online Carpets

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

24 days ago