Very efficient, timely reminders of renewal of insurance, thank you.
Kayleigh
One Broker
1 year ago
Thank you for your great comments John, we'll be sure to pass this back to the team. It's lovely to hear our team are achieving the 5* service we strive for.
Kind regards,
Kayleigh
0
Rhannwch
GR
Graham Rendle
Dilyswyd gan Feefo
Cambridge
1 year ago
What Graham Rendle said about One Broker:
Excellent so far
Good offer and efficient service.
Kayleigh
One Broker
1 year ago
Hi Margaret,
It's great to hear you were happy with our service. Thank you for taking the time to leave us a review!
Kind regards,
Kayleigh
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Reliable and efficient.
Very efficient and professional.
Kayleigh
One Broker
1 year ago
Thank you for taking the time to leave us a review, we really appreciate your feedback and it's great to see you were happy with our product and service.
Kind regards,
Kayleigh
0
Rhannwch
GC
Gregory Clarke
Dilyswyd gan Feefo
Southampton
1 year ago
What Gregory Clarke said about One Broker:
Onebroker did all the work to find the best insurance.
Onebroker are professional and make the effort to find the very best insurance whatever the circumstances.
Kayleigh
One Broker
1 year ago
Hi Gregory,
This is great to hear. We strive to make the insurance process easy for our clients and it's lovely to hear our team are achieving this. Thank you for taking the time to leave us a review.
Kind regards,
Kayleigh
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
A listening broker
I recently renewed our policy with One Broker with one telephone call, efficiently and speedily. Last year we had to make a claim due to storm damage. Again it was handled quickly and with no fuss....
Read more
Kayleigh
One Broker
1 year ago
Hello,
Thank you for your great feedback. It's great to hear our team made your renewal and claim easy and hassle-free, this is what we aim to do for every client.
Kind regards,
Kayleigh
0
Rhannwch
DC
David Clark
Dilyswyd gan Feefo
Newton Aycliffe
1 year ago
What David Clark said about One Broker:
Shaun was honest and informative and was able to get us the best quote.
Excellent help and advice and got the job done in a timely manner.
Kayleigh
One Broker
1 year ago
Hi David,
Thank you for your feedback, we'll be sure to pass your compliments to Shaun. It's great to know our staff are providing the 5* service we strive for.
Kind regards,
Kayleigh
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Kayleigh
One Broker
1 year ago
Thank you for taking the time to leave us a review, it's great to see you were happy with our service and product.
Kind regards,
Kayleigh
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Not convinced
Not convinced they have shopped around for the best deals available.
Have used them for a few years now and renewal quotes are always a matter of days before your current insurance expires which...
Read more
Kayleigh
One Broker
1 year ago
Hello,
Thank you for taking the time to leave us a review, your feedback is much appreciated and it's great to know what we can work to improve.
I'm sorry to hear about your experience being less than 5*. We do always aim to get renewal quotes to clients at least 14 days prior to the renewal date however, this is not always possible as there can be delays in obtaining and negotiating terms with insurers.
We have passed your comments back to the team who will be in touch with you to discuss further.
Kind regards,
Kayleigh
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
One Broker
Great professional and courteous service meeting my all needs
Kayleigh
One Broker
1 year ago
Thank you for taking the time to leave us a review and for your great comments, we really appreciate it.
Kind regards,
Kayleigh
0
Rhannwch
CL
Carol Lynch
Dilyswyd gan Feefo
1 year ago
Kayleigh
One Broker
1 year ago
Hi Carol,
Thank you for taking the time to leave us a review.
I'm sorry your score wasn't in-line with our average 4.6/5*. However, we hope to work with you again in the future to have the chance to improve.
Kind regards,
Kayleigh
One Broker has provided an insurance broking service to businesses and individuals for over 40 years. With offices in Norfolk and Cambridgeshire, One Broker has an established regional presence, specialising in complex risks, haulage, property owners, not-for-profit organisations, and private ambulance businesses.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
One Broker has provided an insurance broking service to businesses and individuals for over 40 years. With offices in Norfolk and Cambridgeshire, One Broker has an established regional presence, specialising in complex risks, haulage, property owners, not-for-profit organisations, and private ambulance businesses.