How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

One Broker Adolygiadau | Adolygiadau Gwasanaeth Cwsmeriaid ar gyfer {{merchantUrl}} | Feefo

Arddangos pob 836 adolygiad

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 year ago

One Broker is no longer a local company

I have been with One Broker for many years as they were a local broker. I now understand that they are part of a larger company and will look carefully at the situation at the next renewal date.

Rob

One Broker

1 year ago

Thank you for your reply, we are very much still a local broker and our new owners are based in Huntingdon which is 20 miles away. The staff are the same and the trading name remains as One Broker due to its strong branding. Rest assured nothing has changed other than who owns us.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 year ago

Swift, accurate and efficient

Rob

One Broker

1 year ago

Thank you for your positive review - appreciated

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 year ago

Quietly efficient and effective.

One Broker has helped us with our house insurance for a few years now. Always efficient, clear on our requirements. Prompting us on renewal but without any hassle. Always found them quietly...

Rob

One Broker

1 year ago

Thank you for taking the time to post this review. Appreciated.

David Fraser

Dilyswyd gan Feefo

London

1 year ago

Cieran Coupe

Dilyswyd gan Feefo

Manchester, UK

1 year ago

What Cieran Coupe said about One Broker:

Top notch service, great staff.

Mark Ling and Olivia Dixon go above and beyond for their clients, and I am extremely pleased with the service we receive.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 year ago

Great service

Very quick & efficient and a competitive premium.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 year ago

One Broker Helpful

Bryony, who answered my queries, was unfailingly helpful!

Rob

One Broker

1 year ago

what a lovely way to start the new year - Happy New Year and thank you for your very positive feedback

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 year ago

Rob

One Broker

1 year ago

I am sorry you feel that our service was not as it should be, please do contact myself should you wish me to investigate further for you.

Nick Sandford

Dilyswyd gan Feefo

Fakenham

1 year ago

What Nick Sandford said about One Broker:

All ok

All ok but would be nice to talk rather than always email

Rob

One Broker

1 year ago

Thank you for taking the time to post a reply, unfortunately due to compliance reasons every transaction does have to be recorded and communication via email is a very important way of making sure that everything is documented with regards to what is agreed/discussed - but we are always happy to call clients if needed and then follow up via email - but thank you and have a good new year

Andrew Rayment

Dilyswyd gan Feefo

1 year ago