How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

One Broker Adolygiadau

https://www.onebroker.co.uk/

EXCEPTIONAL

Service

4.8

470

531

ratings over the past year

Arddangos pob 848 adolygiad

Sophie

Dilyswyd gan Feefo

Norwich

1 year ago

What Sophie said about One Broker:

Great Experience

Alex contacted me as our insurance renewal was due. While I asked (probably very silly) questions, he was patient, clear and informative making the renewal process seamless. He couldn't do enough to...

Shirley

One Broker

1 year ago

Thank you for your feedback and review. Shirley

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 year ago

Customer satisfaction

It’s just because of one man Ian ling that is why I stay Here is friendly and helpful and works with you he also knows what he’s talking about and what the customer is talking about My only concern...

Shirley

One Broker

1 year ago

Thank you for your feedback and taking the time to leave a review, we will pass your thanks to Ian. Shirley

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 year ago

High net worth

Very good

Shirley

One Broker

1 year ago

Thank you for your feedback, much appreciated.

Chris Favell

Dilyswyd gan Feefo

Ely cambs

1 year ago

What Chris Favell said about One Broker:

Very good

Shirley

One Broker

1 year ago

Thank you for your review, much appreciated.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 year ago

Pleasant & professional

Good reminders about my renewal & a competitive price.

Shirley

One Broker

1 year ago

Thank you for your review and feedback - much appreciated

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 year ago

Happy Customer!

Great communication from One Broker and a competitive premium with cover to suit my needs compared to the online quote engines.

Shirley

One Broker

1 year ago

Thank you for your review! Shirley

Dennis Holland

Dilyswyd gan Feefo

1 year ago

Shirley

One Broker

1 year ago

Thank you for your feedback, much appreciated Shirley

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 year ago

helpful and efficient

Very good service

Richard

One Broker

1 year ago

Thank you for taking the time to leave a positive review! Richard @ One Broker

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 year ago

Bryony provided excellent customer service…

Bryony provided excellent customer service. She quickly understood the cover we required to meet our needs and provided a competitive quote. Great service!!

Rob

One Broker

1 year ago

thank you for the positive 10 star review - appreciated.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 year ago

Very efficient

Shirley

One Broker

1 year ago

Thank you for your review - appreciated

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Dysgwch fwy am Feefo