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Your NRG Adolygiadau

Rated
Exceptional

Heating oil suppliers

Service
4.8
/5
Product
0
/5

5

4

3

2

1

3,339

309

71

39

49

3,807

ratings over the past year

Arddangos pob 15,039 adolygiad
BM
Barbara Devonshire-Ward (Ms)
Gayton
1 hour ago
What Barbara Devonshire-Ward (Ms) said about Your NRG:
Always a good price and delivered on time
0
Rhannwch
Cwsmer Dibynadwy
4 hours ago
I ordered my oil to be delivered on or before 5 May. As the 5th was a Sunday - just before Bank Holiday Monday - I expected it to arrive before this. I received a message on Friday 3 May to say that i
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0
Rhannwch
Cwsmer Dibynadwy
5 hours ago
Unfortunately I was not at home when the delivery took place .Oil delivered fine though and a delivery note put through my letterbox I have no complaints about the service I have received.
0
Rhannwch
TM
Teresa Smith (Mrs)
Wimblington.
7 hours ago
What Teresa Smith (Mrs) said about Your NRG:
Delivery was 1 day late but they let me know. Delivery driver was great. Cannot ask for more.
0
Rhannwch
Cwsmer Dibynadwy
13 days ago
It was great! Ordering on the website was easy; delivery as scheduled even though we were out. Only slightly niggly issue was the time/delay it took for the money to be taken from our bank after deliv
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Justyna
Your NRG
11 hours ago
Hi Mark, Many thanks for your time to leave us a review. I'm very pleased to hear you had a positive experience! In terms of the payment, we only follow this process so we can ensure we charge you according to the exact amount of litres we have fit in your tank. However, it's absolutely no problem if this causes any issues, next time you would like to place your order just give us a quick call and we can take payment using an alternative method. Hope this helps! Kind Regards, Justyna Customer Services Manager
Cwsmer Dibynadwy
7 hours ago
Thank you for your response. That’s fine. I understand the reason for the payment delay now. No problem. MAH.
0
Rhannwch
Cwsmer Dibynadwy
10 hours ago
Quoted a delivery slot of on or before 5th May did not arrive until the 7th May,
0
Rhannwch
Cwsmer Dibynadwy
5 days ago
Received oil on the last day dated for delivery so fine if your not in a rush for oil.
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Justyna
Your NRG
11 hours ago
Hello, Thank you for your custom and feedback, we are pleased that you are happy with our service.
Cwsmer Dibynadwy
9 hours ago
N/A
0
Rhannwch
Cwsmer Dibynadwy
10 hours ago
Oil was delivered on date offered
0
Rhannwch
AL
Alan
Retford
11 hours ago
What Alan said about Your NRG:
NRG prices are very competitive and ordering is easy online with various options available depending on how quick you need delivery. (keep on top of your oil and you wont end up paying premium prices
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0
Rhannwch
IM
Ian Sanford (Mr)
Great Gransden
11 hours ago
What Ian Sanford (Mr) said about Your NRG:
Competitive prices - efficient and friendly service. Delivery on or before date promised. Easy to order via web site. Payment only taken after delivery made.
0
Rhannwch
Am Your NRG
Privately owned fuel distributor with depots on Tyneside, Teesside, The Vale of York, Bedfordshire, Hertfordshire, East Anglia, East and West Midlands, Lincolnshire and Essex. Delivering Heating Oil/Kerosene; Aga Additive; Red Diesel/Gas Oil; Derv/White Diesel, AdBlue and Future Fuels HVO and Shell GTL Fuel from the Tweed to the Thames.
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Baltic Street, Hartlepool, Durham, TS25 1PW, United Kingdom
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Am Your NRG
Privately owned fuel distributor with depots on Tyneside, Teesside, The Vale of York, Bedfordshire, Hertfordshire, East Anglia, East and West Midlands, Lincolnshire and Essex. Delivering Heating Oil/Kerosene; Aga Additive; Red Diesel/Gas Oil; Derv/White Diesel, AdBlue and Future Fuels HVO and Shell GTL Fuel from the Tweed to the Thames.