How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Adolygiadau NST

Arddangos pob 537 adolygiad

Trusted Customer

Dilyswyd gan Feefo

9 years ago

What Trusted Customer said about NST:

There is always someone there who can help. The swift efficient service mea...

There is always someone there who can help. The swift efficient service means that I can get on with teaching in the knowledge that someone is helping me plan a great trip.

Trusted Customer

Dilyswyd gan Feefo

Portsmouth

9 years ago

What Trusted Customer said about NST:

Excellent service

Very good and thorough organisation. NST were helpful throughout the whole process. Our pupils had a fantastic experience and it was no hassle for staff.

Trusted Customer

Dilyswyd gan Feefo

9 years ago

What Trusted Customer said about NST:

Excellent service by NST

Very helpful.

Trusted Customer

Dilyswyd gan Feefo

9 years ago

What Trusted Customer said about NST:

RETURNING CUSTOMER DISAPPOINTED

No where near as good as my dealings last year. Still working on the trip with NST this year and find it much more impersonal and automatic/IT based.

Trusted Customer

Dilyswyd gan Feefo

Tonbridge

9 years ago

What Trusted Customer said about NST:

Excellent help and support

Excellent help and support in the preparation of the trip from beginning till the end.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

9 years ago

Good trip

Well organised. Some communication a little slow- I didn't feel that we were ever the priority and I think some info could have been given to us sooner. Good trip overall!

Trusted Customer

Dilyswyd gan Feefo

9 years ago

What Trusted Customer said about NST:

NST were very helpful with my booking. Toni was great in organising the iti...

NST were very helpful with my booking. Toni was great in organising the itinerary and very prompt if I needed any assistance. I preferred last year when the my booking system online was not in use,...

Trusted Customer

Dilyswyd gan Feefo

9 years ago

What Trusted Customer said about NST:

Last year I was so impressed with how the company and particularly my NST c...

Last year I was so impressed with how the company and particularly my NST contact - Christie Scrivens, dealt so rapidly with all the questions that arose from our booking that I decided to use the...

Vicky, Customer Services

NST

9 years ago

Hi Liz, thank you for your review and your comments in relation to your Tour Co-ordinator, Christie. I'm pleased to hear that the planning of your French language tour was a positive experience and you've chosen to travel with NST again.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

9 years ago

Good - organised and great staff. Timings could have been better as some po...

Good - organised and great staff. Timings could have been better as some points were we had time to waste - luckily we had a coach driver who found us things to do.

Trusted Customer

Dilyswyd gan Feefo

9 years ago

What Trusted Customer said about NST:

I was very happy with responses to my inquiries and the information provide...

I was very happy with responses to my inquiries and the information provided. All services booked worked out very well.

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Dysgwch fwy am Feefo

NST Adolygiadau

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?