How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Novuna Personal Finance Adolygiadau

https://www.novunapersonalfinance.co.uk

EXCEPTIONAL

We've been voted the UK’s 'Best Direct Loan Provider' for the last 12 years running.

Service

4.9

2,589

147

2,757

ratings over the past year

Arddangos pob 63,829 adolygiad

Janice Carter

Dilyswyd gan Feefo

GBR

11 days ago

What Janice Carter said about Novuna Personal Finance:

Great service

So straight forward dealt with in minutes. I was really impressed.

Behabay Koroma

Dilyswyd gan Feefo

GBR

11 days ago

What Behabay Koroma said about Novuna Personal Finance:

PROMPT SERVICE

Timely.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

11 days ago

5* service

Great service straight forward and easy

Cwsmer Dibynadwy

Dilyswyd gan Feefo

11 days ago

Quick,efficient, professional, money in my account within 48 hrs,cannot fault the service.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

11 days ago

Excellent

Seemless from start to finish

Cwsmer Dibynadwy

Dilyswyd gan Feefo

11 days ago

Simple and easy to use

Simple and easy to use, with practical portal

Cwsmer Dibynadwy

Dilyswyd gan Feefo

11 days ago

New loan

Very easy to use fast and efficient pay out

Cwsmer Dibynadwy

Dilyswyd gan Feefo

11 days ago

Very good and easy to do

Cwsmer Dibynadwy

Dilyswyd gan Feefo

11 days ago

Cwsmer Dibynadwy

Dilyswyd gan Feefo

11 days ago

Quick and easy

So quick and easy to arrange my loan

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Dysgwch fwy am Feefo

Am Novuna Personal Finance

Novuna Personal Finance provide award-winning personal loans up to £35,000. With a fast, efficient online application process, we offer some of the most competitive rates on the market and lent over £3 billion pounds last year. Novuna Personal Finance is a trading style of Mitsubishi HC Capital UK PLC, part of Mitsubishi HC Capital Inc., so one of the world’s largest and most diversified financial groups is behind everything we do.