The service was great. My watch was shipped and received very properly. Since then I have ordered the second watch and have dealt with the customer service for a special request. They were very...
I got the Nordgreen Pioneer in Navy Blue. The glass is somewhat magnified and rounded up. Reading the time is like looking through a thick pair of prescription glasses and it’s bothersome. The...
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Customer Service Team
Nordgreen
3 years ago
We sincerely appreciate your feedback and we apologize for the negative experience you encountered. Your input is highly valuable to us, and we will carefully consider it as we strive to enhance the images on our website. Improving the user experience is a constant endeavor for us, and your feedback assists us greatly in that pursuit. We truly appreciate the time you have taken to share your thoughts, and we are grateful for your continued support as our valued customer.
Best regards,
The Nordgreen Team
Beautiful watch. Simple, elegant, earthy, accurate. When I was finally able to get ahold of Nordgreen to inquire about my package they handled me with considerate care and competence. Thank you!
The company has integrity and stands by their products. However, the watch had significant technical issues.
Customer Service Team
Nordgreen
3 years ago
We appreciate your valuable feedback, both positive and constructive. We apologize for the issues you encountered with your watch, and we understand the inconvenience caused. Upon careful investigation, we have confirmed that your watch is covered by the warranty, and we were able to address the issue. We genuinely appreciate the opportunity you have given us to rectify the situation. Thank you once again for your continued support.
Best regards,
The Nordgreen Team
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
