I would definitely recommend Nordgreen and would definitely buy from this company again. I love my watch, it's perfect! The quality is excellent and the style exactly to my liking.
Every transaction has been secure and smooth. Each shipment and delivery has come through on time as scheduled and desired. This makes anticipating the quality products more enjoyable!
Very slow costumer service replying back. The 1-3 day delivery wasn't true. Error in stock ended up cancelling order and getting the refund.
Serious improvements needed.
Customer Service Team
Nordgreen
3 years ago
Thank you for sharing your feedback. We sincerely apologize for the unfortunate experience you had. We want to assure you that we are fully committed to enhancing our communication, particularly when it comes to handling out-of-stock orders. We appreciate your time and your business.
Best regards,
The Nordgreen Team
Had an issue with a recent purchase - it happens. Once they did their due diligence (remarkably quick and easy), they promptly replaced the defective item with new.
It was a fast turnaround from order to pack and send. The items arrived when promised. Packaging was appropriate if not a bit more than necessary. I’ve bought 3 products from Nordgreen now and will...
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
