Terrible company terrible service . I bought a pair of earrings and the latches did not work. They had all of these requirements for the return. I was afraid that if I didn't do it exactly right...
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Customer Service Team
Nordgreen
2 years ago
Thank you for sharing your feedback. We can confirm that we are not a dropshipping company and we are in fact a certified B Corp. We're sorry to hear about your experience. We have forwarded your feedback to the relevant team so we can improve the return process which we always strive to do. Thank you for your time.
Best regards,
The Nordgreen Team
Product reviews
Dyddiad y pryniant: 19/09/2023
0
Rhannwch
Cwsmer Dibynadwy
2 years ago
Super Service, 👍🙏😊
Dyddiad y pryniant: 19/09/2023
0
Rhannwch
VA
Vasilis A.
London
2 years ago
What Vasilis A. said about Nordgreen:
excellent customer service that responded immediately and positively to a slightly out of the ordinary requests
I'm very happy with the service
Everything was great. asked the online team for a rough estimated time for delivery and they were spot on. purchasing was easy. Watch came as advertised and was of remarkable quality and looks...
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Product reviews
Dyddiad y pryniant: 12/09/2023
0
Rhannwch
OT
Olin Thakur
2 years ago
What Olin Thakur said about Nordgreen:
Communications, customer support and delivery is awesome. I highly recommend them.
Include duties/import fees as part of the watch's price. It's very annoying to have my irder be stuck in transit, with no progress being made until I authorize it myself, and then having to pay...
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Customer Service Team
Nordgreen
2 years ago
Thank you for sharing your feedback. While we understand your frustration, to clarify any confusion, it is advised on our website that Nordgreen is not responsible for any additional taxes and customs charges that are requested during the shipment of your order. Unfortunately, these charges are completely out of our control as customs policies vary from country to country. We will take your input regarding being able to pay online into consideration and pass it forward to the relevant team for consideration. Thank you for your patience and understanding.
Best regards,
The Nordgreen Team
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
