Once a booking is made all the paperwork and notifications come through at a good pace and with good information. However I still think the search engine on your website could be improved to be...
Very easy booking through the website. Very prompt email confirmation was received with all the details needed.
Product reviews
Dyddiad y pryniant: 03/08/2026
0
Rhannwch
ML
Mrs Sandra Lewis
Dilyswyd gan Feefo
1 day ago
What Mrs Sandra Lewis said about National Trust Holidays:
Very efficient
Product reviews
National Trust Holidays
National Trust Holidays
1 day ago
Good morning
Thank you for your feedback. We hope you enjoyed your stay with us at Penbryn Cottage. Our website is full of holiday inspiration and we’re taking bookings now for breaks up to August 2028. We hope to welcome you on another National Trust holiday soon.
Kind regards
National Trust Holidays
Dyddiad y pryniant: 08/08/2026
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 day ago
Very easy to book cottage
National Trust Holidays
National Trust Holidays
3 hours ago
Good morning
Thank you for your review. We're disappointed to receive three stars when the feedback is that the booking process was easy.
We hope you had a lovely stay.
Kind regards
National Trust Holidays
Product reviews
National Trust Holidays
National Trust Holidays
3 hours ago
Good morning
Thank you for your feedback. We're sorry you found the cottage chilly. We do mention the neighbour's cottage on the website as follows:
The access to Pontbrenmydyr is over a neighbour’s land. Please note the neighbouring land has CCTV surveillance in place. Please respect our neighbour’s privacy.
Kind regards
National Trust Holidays
Good morning
Thank you for your constructive feedback. We are so pleased you enjoyed your stay with us at Diston`s Cottage Our website is full of holiday inspiration and we’re taking bookings now for breaks up to August 2028. We hope to welcome you on another National Trust holiday soon.
Kind regards
National Trust Holidays
Easy to book via NT website, in the past, if I have needed to alter a booking or have had a query to staff have been extremely helpful.
Often, once you have staying in a cottage there is a leaflet in...
Read more
Product reviews
Uploaded Media
View all media (2)
National Trust Holidays
National Trust Holidays
1 day ago
Good morning
Thank you for your generous feedback. We are so pleased you enjoyed your stay with us at Lapwing. Our website is full of holiday inspiration and we’re taking bookings now for breaks up to August 2028. We hope to welcome you on another National Trust holiday soon.
Kind regards
National Trust Holidays
Dyddiad y pryniant: 10/08/2026
0
Rhannwch
MS
Mr Tim Smith
Dilyswyd gan Feefo
1 day ago
What Mr Tim Smith said about National Trust Holidays:
Easy to book and the team are very proactive.
Product reviews
National Trust Holidays
National Trust Holidays
1 day ago
Good morning
Thank you for your kind feedback. We are so pleased you enjoyed your stay with us at Greenway Ferry Cottage. Our website is full of holiday inspiration and we’re taking bookings now for breaks up to August 2028. We hope to welcome you on another National Trust holiday soon.
Kind regards
National Trust Holidays
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
