To buy not worth it, using trade certificates loved it.
When you compare the same room on the cruise's website, it is not really 241 deal. Service by client service staff is great with plenty of ideas and help, they are very knowledgeable.
I have bought...
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Customer Service
My241 Rewards
10 years ago
Thank you for bringing this to our attention. It’s great to hear that our staff are knowledgeable and are providing a great service to our clients. With regards to the 241 pricing,often when looking at pricing on the cruise lines own website this is a revised sale price. Our 241 pricing is based on the full fare(not discounted) cruise pricing. It is not calculated from the promotional discounts the cruise lines sometimes have on offer on their websites. We are always striving give our customers a genuinely fantastic 241 deal and all of our 241 cruises will beat the market rate by a substantial amount. We understand you have booked a cruise with us and we look forward to ensuring your experience and service it excellent throughout.
Regards,
My241 Rewards
0
Rhannwch
TC
Trusted Customer
Mareeba
10 years ago
What Trusted Customer said about My241 Rewards:
The girls are always helpful and courteous.
0
Rhannwch
TC
Trusted Customer
Canberra
10 years ago
What Trusted Customer said about My241 Rewards:
Good service, great cruise, not sure if it really is 1/2 price.
Dealing with the staff was easy and they were very helpful. I expect to enjoy the cruise, which sounds great. In the end I'm not sure that the price was 1/2 of the usual fee. I have seen some prices...
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0
Rhannwch
Cwsmer Dibynadwy
10 years ago
Great service
Very helpful
0
Rhannwch
Cwsmer Dibynadwy
10 years ago
My Opinion
The service given is reasonable however the prices used in sales are grossly inflated, better deals are available with many other agents , even their own cruise megastore.
Customer Service
My241 Rewards
10 years ago
Thank you for your feedback. Cruise line prices are always fluctuating due to demand, in turn this means our 241 program needs to be dynamic, with new cruises being added daily. The program offers genuine savings off the total retail price for two and are applicable on selected cruise itineraries. The pricing model is transparent. The first passenger pays the full brochure rate plus port charges and government taxes. The 2nd passenger pays just the port charges and government taxes We understand you have now booked a cruise & we look forward to ensuring you have a fantastic experience.
0
Rhannwch
TC
Trusted Customer
10 years ago
What Trusted Customer said about My241 Rewards:
I will gladly answer your feedback once we have been on our cruise
0
Rhannwch
TC
Trusted Customer
Queensland
10 years ago
What Trusted Customer said about My241 Rewards:
the consultanys we dealt with were most helpful and very imformative on the trips we wanted to do.
I was very impressed with the consultant and all the help we were given in planning our trip. I would buy from them again.
0
Rhannwch
TC
Trusted Customer
Hobart
10 years ago
What Trusted Customer said about My241 Rewards:
Quality customer service from My241 Rewards
Friendly, professional and efficient.
0
Rhannwch
TC
Trusted Customer
Gold Coast, Queensland
10 years ago
What Trusted Customer said about My241 Rewards:
Unfulfilled promises on accommodation.
Initial purchase to buy tickets for a river cruise was good, but the 241 hotel/accommodation has not lived up to the advertising. When I tried to book something for London I was told "there was...
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Suzy Raymer
My241 Rewards
10 years ago
Hi RobinThankyou for your feedback.I am sorry you weren’t able to secure a 241 hotel deal in London.Our 241 deals are always subject to availability and dependent on our current deals. However as a member you are always entitled to member rates on 100’s of hotels where 241 is not available.If you would like to provide your phone number I would be happy to give you call at a time that suits?
Travel Team
My241 Rewards
0
Rhannwch
Cwsmer Dibynadwy
10 years ago
Always happy with the service
Always friendly and helpful. Very well organised which makes everything easier for us.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
