Firstly, the support staff are very,very helpful. My rating was against the expectations portrayed to me by a smooth talking sales person. Two major misleading claims. The "two for one" attractive...
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Customer Service
My241 Rewards
10 years ago
Thank you for your feedback. We are pleased to hear that you were able to find the Cruise that you wanted on the 241 program and receive a very good deal. Please do not hesitate to call for your future bookings and we will endeavour to provide you with great 241 savings and helpful service.
0
Rhannwch
Cwsmer Dibynadwy
10 years ago
First time - easy and helpful.
First time using 241 service. Due to low availability of Alaska cruise at only 3 months notice of booking, received good discount but not full two-for-one compared to direct retail purchase, which...
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0
Rhannwch
TC
Trusted Customer
Queensland
10 years ago
What Trusted Customer said about My241 Rewards:
241 Rewards for you to lost at your leisure, not by a due date
Don't like these rewards having an expiry date You feel pressured to use them simply because they are due to expire They are given as an extra incentive to purchase extra worldmark credits. They...
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Customer Service
My241 Rewards
10 years ago
Thank you very much for your feedback. All suggestions are valued. The certificates are currently valid for 12 months but you can book a further 18 months (even 2 years in some instances) in advance. We currently have cruises on the program that sail December 2017. We have also just introduced our gifting program where you can gift your certificate to friends and family if you won't get chance to use them.
0
Rhannwch
TC
Trusted Customer
Caboolture
10 years ago
What Trusted Customer said about My241 Rewards:
More for Qld please.
Very few of the trips leave from Brisbane and the few that do are very limited and infrequent. Sydney gets the majority of services.
Customer Service
My241 Rewards
10 years ago
Thank you for you feedback. We will certainly bring this to the attention of our contracting team, hopefully we will have more availability for Brisbane departures in the future. We are always adding new itineraries,departure dates & ports to our programs. Watch this space.
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Rhannwch
Cwsmer Dibynadwy
10 years ago
Booking our Alaskan Cruise
We were able to find a cruise that we liked with the help of Samuel Jones. He was attentive to our needs and was able to source some good savings for us.
0
Rhannwch
Cwsmer Dibynadwy
10 years ago
Great
I enabled us to finally take the cruise that we wanted.
0
Rhannwch
Cwsmer Dibynadwy
10 years ago
Informative and easy to understand to choose the right cruise using the voucher
0
Rhannwch
TC
Trusted Customer
australia
10 years ago
What Trusted Customer said about My241 Rewards:
more hotels needed
I would like to see more 241 hotels as there is not a good choice to choose from, apart from that i have to admit that the 241 staff can answer any question and are very friendly and helpful
Suzy Raymer
My241 Rewards
10 years ago
Hi Lynne, Thank you for your feedback. I am glad you have found our staff friendly and helpful.We are continually looking for new hotels to become part of our 241 program and our inventory is getting bigger by the day. As a valued member you are also entitled to member rates on 100’s of hotels where the 241 Is not available.
Please feel free to leave your phone number and one of our consultants will be happy to give you a call.
Kind Regards,
My241 Rewards
TC
Trusted Customer
10 years ago
what do u actually get for members rates, is that also a discount?
0
Rhannwch
Cwsmer Dibynadwy
10 years ago
Not quite right
Not really 2 for 1. Prices rrp. Service was OK.
0
Rhannwch
TC
Trusted Customer
AdelaideHavinf agreat time planning new holidays
10 years ago
What Trusted Customer said about My241 Rewards:
having a great time planning new holidays
Very helpful staff, good advice provided. I would recommend My 241 and I would buy from them again if a trip I want to do is on offer. I am keen to do the Ghan trip.
I do not like the charges for...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
