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Hermes Adolygiadau

The UK’s consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops & Lockers.

Service
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ratings over the past year

Hermes is no longer an active Feefo customer
Arddangos pob 12,778 adolygiad
LC
Laura Colucci
3 years ago
Dyddiad y pryniant: 12/02/2022
What Laura Colucci said about Hermes:
No one to speak to!
Where is your customer service call centre to discuss issues?
MW
Mr Fred Whalley
3 years ago
Dyddiad y pryniant: 10/02/2022
What Mr Fred Whalley said about Hermes:
Easy to book But always concerned about collection
Cwsmer Dibynadwy
3 years ago
Dyddiad y pryniant: 11/02/2022
Good most of the time
When Hermes are good they are good, which is most of the time, but when things go wrong the are not easy to deal with
Cwsmer Dibynadwy
3 years ago
Dyddiad y pryniant: 12/02/2022
Still waiting for parcel to be delivered
My parcel has not been delivered 11 days after I sent it.
Cwsmer Dibynadwy
3 years ago
Dyddiad y pryniant: 12/02/2022
Don't waste your money on these muppets.
After using Hermes for several years and sending many thousands of parcels, I have been forced to give up on them. I have pages of parcels with tracking stuck on "out for delivery", stretching back...

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JP
John Price
3 years ago
Dyddiad y pryniant: 09/02/2022
What John Price said about Hermes:
AS ALWAYS SOFAR GREAT
Cwsmer Dibynadwy
3 years ago
Dyddiad y pryniant: 11/02/2022
Not happy
You should refund me. Its all on line I sent you everything.
Cwsmer Dibynadwy
3 years ago
Dyddiad y pryniant: 12/02/2022
Brilliant
first class service but expensive
PH
paul hull
Edgware
3 years ago
Dyddiad y pryniant: 10/02/2022
What paul hull said about Hermes:
Easy and super quick
Easy to drop off my parcel and reached it's destination ahead of time
MB
Mr Paul Brown
Warlingham, Surrey
3 years ago
Dyddiad y pryniant: 11/02/2022
What Mr Paul Brown said about Hermes:
Brown
The Next Day (24 hours) is wonderful and reliable. And, I can do this at my house (weight, addresses, packing labels etc). I use this all the time. Highly recommend.
Am Hermes
We’re Hermes, the parcel people. We’re the UK’s consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops and Lockers, delivering more than 630 million parcels a year with a mission to be the UK’s carrier of choice. The Hermes journey began in 1974 as Grattan Mail Order in Bradford. We’ve grown over the years, with an increasing number of hubs and depots across the country, a constantly expanding number of ParcelShops and a growing friendly, local courier network. In 2009, we launched our customer to customer business offering a cheaper, easier, faster way to send parcels. Since the launch, we’ve added lots of extra services, including international delivery, print in-store devices in our ParcelShops, safe place photos and renewable energy fuelled vehicles. We’re now the largest parcel delivery business in the UK offering 7-day delivery solutions for anyone who wants to send a parcel. We work alongside 80% of the UK’s top retailers including Next, ASOS, John Lewis, M&S and Pretty Little Thing.
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Hermes Group, Capitol House, 1 Capitol Close, Morley, LEEDS, West Yorkshire, LS27 0WH, United Kingdom
Why trust Feefo reviews?

Am Hermes
We’re Hermes, the parcel people. We’re the UK’s consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops and Lockers, delivering more than 630 million parcels a year with a mission to be the UK’s carrier of choice. The Hermes journey began in 1974 as Grattan Mail Order in Bradford. We’ve grown over the years, with an increasing number of hubs and depots across the country, a constantly expanding number of ParcelShops and a growing friendly, local courier network. In 2009, we launched our customer to customer business offering a cheaper, easier, faster way to send parcels. Since the launch, we’ve added lots of extra services, including international delivery, print in-store devices in our ParcelShops, safe place photos and renewable energy fuelled vehicles. We’re now the largest parcel delivery business in the UK offering 7-day delivery solutions for anyone who wants to send a parcel. We work alongside 80% of the UK’s top retailers including Next, ASOS, John Lewis, M&S and Pretty Little Thing.