How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Adolygiadau Mundy Cruising

Arddangos pob 907 adolygiad

Cwsmer Dibynadwy

Dilyswyd gan Feefo

4 years ago

Everything. Yes

Dyddiad y pryniant: 09/09/2022

Cwsmer Dibynadwy

Dilyswyd gan Feefo

4 years ago

Flight times

By making us aware of all the flight options available, not just the earliest flight that wiped us out for the first day. We found out later that there was a better timed flight that most guests were...

Alexander

Mundy Cruising

4 years ago

Many thanks for your comments and taking the time to discuss your cruise in more detail with my colleague Helen. I’m very sorry to hear that the trip was disappointing and I wanted to let you know that I will pass on your feedback to Regent informally so that they are aware. I also wanted to say sorry that the flight times Regent offered weren’t the most convenient. If we are able to help you with any future travel we’ll ensure you’re aware of any and all available flight options. Your sincerely Alex Loizou Director of Sales and Marketing

Product reviews

Dyddiad y pryniant: 14/09/2022

Cwsmer Dibynadwy

Dilyswyd gan Feefo

4 years ago

This was our first experience of trying to book a cruise and they talked us through the options and really held our hands to make sure we got what we wanted

Product reviews

Dyddiad y pryniant: 29/08/2022

Cwsmer Dibynadwy

Dilyswyd gan Feefo

4 years ago

Great service !

Product reviews

Dyddiad y pryniant: 25/08/2022

Cwsmer Dibynadwy

Dilyswyd gan Feefo

4 years ago

Yes. They did everything well.

Product reviews

Dyddiad y pryniant: 11/09/2022

Cwsmer Dibynadwy

Dilyswyd gan Feefo

4 years ago

Excellent cruise service company

Always an excellent, personal service. Comforting also to know that there is a 24 hour help line for emergency use wherever you are in the world - and which works!

Product reviews

Dyddiad y pryniant: 27/08/2022

Cwsmer Dibynadwy

Dilyswyd gan Feefo

4 years ago

Knowledgeable and responsive service from long established company

We have used Mundy Cruising for all of our cruise holidays over the years - now close to 15 years. They provide an excellent all round service being very knowledgeable and responsive. I have no...

Dyddiad y pryniant: 22/08/2022

Cwsmer Dibynadwy

Dilyswyd gan Feefo

4 years ago

They know their stuff. Phone back when asked, helpful in every way

Truly excellent A pleasure to deal with

Product reviews

Dyddiad y pryniant: 24/08/2022

Cwsmer Dibynadwy

Dilyswyd gan Feefo

4 years ago

Highly recommended cruise agency

Great firm for booking cruises. Real personal service and they are terrific at dealing with changes and queries. Particularly helpful with rebooking cruises through the COVID pandemic which has won a...

Product reviews

Dyddiad y pryniant: 18/08/2022

Cwsmer Dibynadwy

Dilyswyd gan Feefo

4 years ago

Great company.

The service and assistance provided by Helen was first class.

Product reviews

Dyddiad y pryniant: 06/08/2022

Not received a review invite?

View all media (82)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Dysgwch fwy am Feefo

Mundy Cruising Adolygiadau

Seven Seas VoyagerMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchTheir ground staff at Lisbon were dreadful with not enough people to initially process all the passengers, causing long queues and a decidedly average start to the cruise. We were not met off the...Read more

BorealisMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchStaff were brilliant and made sure at all times that our specific needs were met. Cabin with balcony were exactly what we had hoped for

Silver CloudMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchGreat ship, crew and itinerary

Queen Mary 2Mwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchIt was very good but fell short of a five star experience.

Viking JupiterMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchExcellent ship. Pleasant and helpful staff. Great food and trips

Scenic JadeMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchGreat fun, very well organised

Viking SkyMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchGreat ship, feels like new: incredibly clean and modern. Good music and enrichment but entertainment is generally lacking. Charming, very helpful service and delightful cabin stewards. Sometimes felt...Read more

RivieraMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrch

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?