How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Mr & Mrs Smith Adolygiadau

http://www.mrandmrssmith.com/

EXCEPTIONAL

91%

service satisfaction

96%

recommends

Service

4.7

Product

4.6

4,389

828

213

5,572

ratings over the past year

Arddangos pob 100,982 adolygiad

Cwsmer Dibynadwy

Dilyswyd gan Feefo

3 days ago

Recommends

The process was quick and efficient, although the selection was limited given the size of the Rio market.

Dyddiad y pryniant: 09/05/2026

Cwsmer Dibynadwy

Dilyswyd gan Feefo

3 days ago

Recommends

Fantastic website and Hôtels to chose from for every budget. I will be make Mr & Mrs Smith as my first go to for any trips.

Product reviews

Dyddiad y pryniant: 07/05/2026

Christine

Dilyswyd gan Feefo

GBR

3 days ago

Satisfied with service

Recommends

Product reviews

Dyddiad y pryniant: 08/05/2026

William

Dilyswyd gan Feefo

GBR

3 days ago

Recommends

Product reviews

Dyddiad y pryniant: 08/05/2026

Cwsmer Dibynadwy

Dilyswyd gan Feefo

3 days ago

Product reviews

Dyddiad y pryniant: 08/05/2026

Liz

Dilyswyd gan Feefo

GBR

3 days ago

Recommends

Product reviews

Dyddiad y pryniant: 12/05/2026

Matt

Dilyswyd gan Feefo

3 days ago

Product reviews

Dyddiad y pryniant: 12/05/2026

Scott

Dilyswyd gan Feefo

GBR

3 days ago

Recommends

Product reviews

Dyddiad y pryniant: 12/05/2026

Cwsmer Dibynadwy

Dilyswyd gan Feefo

3 days ago

Recommends

Good to have a curated collection as nowadays there’s too much choice! Haven’t yet stayed in a poor hotel when using Mr & Mrs Smith. Occasionally though the hotel slightly disappointing relative to...

Product reviews

Dyddiad y pryniant: 12/05/2026

Cwsmer Dibynadwy

Dilyswyd gan Feefo

3 days ago

Recommends

Extremely well.

Dyddiad y pryniant: 12/05/2026

Not received a review invite?

View all media (34)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Dysgwch fwy am Feefo

Mr & Mrs Smith Adolygiadau

Palazzo VelabroRhagor o adolygiadau o’r cynnyrch hwn (10)Edrychwch ar wefan y cynnyrchFantastic hideaway on the heart of Rome with a fantastic restaurant.

The Bath Arms at LongleatRhagor o adolygiadau o’r cynnyrch hwn (276)Edrychwch ar wefan y cynnyrch

100 Princes StreetRhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrchOutstanding care and service from the hotel team

Cugo Gran Macina MaltaRhagor o adolygiadau o’r cynnyrch hwn (50)Edrychwch ar wefan y cynnyrchBathroom was lovely but it needs more shelf space, otherwise hotel was amazing and views wonderful

Palazzo DamaRhagor o adolygiadau o’r cynnyrch hwn (37)Edrychwch ar wefan y cynnyrchGreat hotel and will be back A shame at the Spa was an extra fee

Grand PowersRhagor o adolygiadau o’r cynnyrch hwn (4)Edrychwch ar wefan y cynnyrchWe loved our stay, the position of the hotel. The friendless of the staff and customer service was excellent. Room was spacious and comfortable.

Canne BiancheRhagor o adolygiadau o’r cynnyrch hwn (34)Edrychwch ar wefan y cynnyrch

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?