They came within good time of ordering although Royal Mail were unreliable with their delivery time.
Ordering was easy and the shoes were well described on the website.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
12 days ago
0
Rhannwch
LY
Lynne
Dilyswyd gan Feefo
GBR
12 days ago
What Lynne said about Move Dance:
Great
Service was great I purchased as I was in desperate need of replacing 2 costumes i ordered the wrong original size for
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 days ago
Okay
Easy to order. Prompt reply and updates but not received second pair of shoes I ordered.. Disappointed always out of stock of what I would like to order
0
Rhannwch
AQ
Angela Quirk
Dilyswyd gan Feefo
GBR
13 days ago
What Angela Quirk said about Move Dance:
Poor
Poor customer service as in not received a reply to my email requesting a refund of my postage costs
Sophie Schubutz
Move Dance
5 days ago
Hi Angela,
Thank you for your review. We're sorry to hear you were unhappy with your experience. We've looked into your order and can see that your original delivery qualified for free shipping, and your return was also covered, so no postage costs were charged. We can also confirm that a full refund has been processed.
We weren't able to locate the email you mentioned, so we're sorry if there was any communication issue. If you still need any assistance or believe something has been missed, please do get in touch with our customer service team. We're always happy to help and can be reached by email, live chat or phone.
Sophie @ MOVE DANCE
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
14 days ago
Good overall, but they didn't fit me. I was impressed with the service tho.
Quick and easy, no fuss.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
15 days ago
Overall very good experience. 1st time using movedance. Would come back.
Good service. Item came a lot quicker than I thought it would. Well packaged too.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.