Good service , good communications...........DPD leave a lot to be desired in terms of communication...................no contact number , no human voice
Good web site, prompt delivery and delivery communication.
Moss Bros
Moss
13 years ago
we are glad you rate our website and service high, thank you. We are disappointed to hear you found the trouser fit so unsuitable. This trouser has a tailored fit, it is narrower on the thighs than a classic cut trouser.
Kind regards
Moss Online Customer Care
left delivery instructions (to leave with a neighbour) which were ignored, meaning I didn't get products when I needed them
Moss Bros
Moss
13 years ago
we are sorry to hear that you are disappointed with the delivery service received. DPD has a very reliable service. We passed the delivery instructions to DPD and either there was no response at your neighbours' or the driver has made a mistake. Thank you for taking the time to write a feedback.
Kind regards
Moss Online Customer Care
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.